System Administrator

Position: IT System Administrator<br><br>JPC 6194<br><br>Location: Abu Dhabi<br><br>Experience:4+ Years<br><br>Job Required<br><br>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting client operations. Implement and maintain cybersecurity controls (firewalls, endpoint protection, backups, patch management) Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data Bachelor's degree in Information Technology, Computer Science, or related field3 6 years' experience as a System Administrator. Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data<br><br>Skills: as per the JD

Position: IT System Administrator<br><br>JPC 6194<br><br>Location: Abu Dhabi<br><br>Experience:4+ Years<br><br>Job Required<br><br>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting client operations. Implement and maintain cybersecurity controls (firewalls, endpoint protection, backups, patch management) Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data Bachelor's degree in Information Technology, Computer Science, or related field3 6 years' experience as a System Administrator. Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data<br><br>Skills: as per the JD

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a skilled and motivated System Administrator to join our IT team. The ideal candidate will be responsible for maintaining, upgrading, and managing our software, hardware, and networks to ensure optimal performance, security, and reliability across the organization’s IT infrastructure.</p><br><p>Server &amp; Infrastructure Management</p><ul><li><p>Install, configure, and maintain servers, workstations, and other IT infrastructure.</p></li><li><p>Monitor system performance and troubleshoot issues across servers, applications, and networks.</p></li><li><p>Manage and maintain user accounts, permissions, and access rights.</p></li><li><p>Perform regular security monitoring to identify potential intrusions or vulnerabilities.</p></li><li><p>Apply OS patches and upgrades, and upgrade administrative tools and utilities.</p></li><li><p>Ensure backups and disaster recovery plans are in place and tested regularly.</p></li><li><p>Maintain documentation related to system configuration, procedures, and changes.</p></li><li><p>Provide support for Office 365, Active Directory, and user endpoint devices.</p></li><li><p>Support end users with system, software, and hardware issues.</p></li><li><p>Collaborate with network engineers, developers, and other IT staff.</p></li><li><br></li></ul><p>Technical Skills</p><ul><li><p>Strong knowledge of systems and networking software, hardware, and networking protocols.</p></li><li><p>Hands-on experience with Windows/Linux servers and systems.</p></li><li><p>Familiarity with Office 365, Active Directory, DNS, DHCP, VPN, and security best practices.</p></li><li><p>Experience with virtualization technologies (e.g., VMware, Hyper-V) is a plus.</p></li><li><p>Strong problem-solving skills and attention to detail.</p></li><li><p>Ability to prioritize tasks and work independently.</p></li><li><p>Excellent communication and documentation skills.</p></li></ul><p>Operating Systems &amp; Tools</p><ul><li><p>Windows OS and Mac administration knowledge.</p></li><li><p>Microsoft Cloud Technologies</p></li><li><p>IT Service Desk/Ticketing Systems</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>MINIMUM QUALIFICATION: Bachelor’s degree in Information Technology, Computer Science, or related field Relevant certifications preferred: Certifications such as MCSA, MCSE, CompTIA Server+, or CCNA are a plus </p><p>MINIMUM EXPERIENCE:</p><ul><li><p>Proven experience as a System Administrator, Network Administrator, or similar role</p></li><li><p>Hands-on expertise in server administration, virtualization, and IT infrastructure management</p></li></ul><p></p></section>

System Administrator Role Description We are seeking a System Administrator to manage, maintain, and optimize the organization's IT infrastructure, servers, operating systems, and enterprise platforms to ensure high availability, security, and operational efficiency. This role is responsible for administering system environments, monitoring infrastructure performance, implementing security controls, and supporting business-critical technology services across on-premises and cloud environments. The successful candidate will collaborate with network engineers, cloud engineers, cybersecurity specialists, IT support teams, software developers, and business stakeholders to maintain reliable and scalable IT systems. You will configure servers, manage operating systems, monitor infrastructure health, troubleshoot system issues, and ensure enterprise platforms remain secure and highly available. Key responsibilities include installing, configuring, upgrading, and maintaining Windows and Linux servers, managing virtualization platforms, administering user accounts and permissions, monitoring system performance, implementing backup and disaster recovery procedures, and performing routine system maintenance. You will support Active Directory services, identity management, email systems, file services, storage infrastructure, and enterprise applications while ensuring compliance with organizational IT policies. The role also involves administering cloud infrastructure, monitoring system logs, managing security patches, automating administrative tasks, supporting endpoint management, maintaining documentation, and coordinating infrastructure upgrades and technology deployments. You will participate in incident response, root cause analysis, capacity planning, performance optimization, and business continuity initiatives while minimizing system downtime and operational risks. You will collaborate with cross-functional teams to support IT projects, implement infrastructure improvements, evaluate emerging technologies, and enhance overall system reliability and operational resilience. You will ensure all systems comply with cybersecurity standards, regulatory requirements, data protection policies, and organizational governance frameworks. Success in this role requires strong technical expertise, analytical thinking, troubleshooting abilities, automation skills, attention to detail, and the ability to manage multiple infrastructure priorities within a dynamic IT environment. This position offers the opportunity to contribute to a secure, scalable, and high-performing technology environment while supporting digital transformation, operational excellence, and long-term business growth. Qualifications Bachelor's degree or Diploma in Information Technology, Computer Science, Information Systems, Computer Engineering, Network Engineering, or a related discipline. Strong understanding of system administration, server management, enterprise infrastructure, and operating system administration. Proficiency in Microsoft Windows Server, Linux distributions (Ubuntu, Red Hat, Cent OS, Debian, or equivalent), and enterprise operating systems. Knowledge of Microsoft Active Directory, Microsoft Entra ID (Azure Active Directory), Group Policy, DNS, DHCP, LDAP, and identity and access management. Familiarity with Microsoft 365, Exchange Online, Share Point, One Drive, Microsoft Teams, and enterprise collaboration platforms. Understanding of virtualization technologies such as VMware v Sphere, Microsoft Hyper-V, Proxmox, or equivalent virtualization platforms. Knowledge of cloud computing platforms including Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or hybrid cloud environments. Familiarity with backup solutions, disaster recovery planning, storage systems, high availability, business continuity, and data protection strategies. Understanding of networking fundamentals including TCP/IP, VLANs, VPNs, routing, switching, firewalls, load balancing, and network security. Knowledge of scripting and automation using Power Shell, Bash, Python, or equivalent scripting languages. Familiarity with monitoring, logging, and observability platforms such as Zabbix, Nagios, Prometheus, Grafana, ELK Stack, Datadog, or equivalent monitoring solutions. Understanding of cybersecurity best practices, vulnerability management, endpoint protection, patch management, encryption, and compliance requirements. Proficiency in Microsoft Office applications and IT documentation tools. Strong analytical thinking, troubleshooting, and problem-solving skills with excellent attention to detail. Excellent communication and interpersonal skills with the ability to collaborate effectively with technical and non-technical stakeholders. Ability to prepare system documentation, infrastructure diagrams, operational procedures, technical reports, and disaster recovery documentation. Commitment to continuous learning and staying current with emerging infrastructure technologies, cloud platforms, cybersecurity trends, automation tools, and industry best practices. Professional, proactive, and service-oriented mindset with a strong commitment to system reliability, operational excellence, security, and continuous improvement.

Company Description<br>About Amer Al Ghurair<br>Founded in 1996, Amer Al Ghurair has grown into one of Dubai’s trusted real estate companies, with nearly three decades of experience in property development, property management, leasing, and real estate services. The company is committed to delivering high-quality developments and innovative real estate solutions while maintaining the highest standards of professionalism, integrity, and customer service. With a growing portfolio of residential and commercial properties across Dubai, Amer Al Ghurair continues to create sustainable communities and long-term value for investors, property owners, and residents. (ameralghurair.com)<br>Junior IT System Administrator<br>We are currently hiring an experienced IT System Administrator to join our team.<br>The ideal candidate will have 3–5 years of hands-on experience in system administration, networking, virtualization, and Microsoft 365 administration. This role is responsible for maintaining and securing the organization’s IT infrastructure while ensuring the availability, performance, and reliability of business-critical systems.<br>Key Responsibilities<br>* Administer and maintain Windows Server environments (2016/2019/2022).* Manage VMware v Sphere and/or Microsoft Hyper-V infrastructure.* Configure and support Active Directory, DNS, DHCP, Group Policy, and file services.* Administer Microsoft 365, including Exchange Online, Microsoft Teams, Share Point Online, One Drive for Business, Microsoft Entra ID (Azure AD), and Microsoft Intune.* Manage LAN/WAN, VPNs, switches, routers, firewalls, and wireless infrastructure.* Perform server patching, backup, disaster recovery, and system monitoring.* Provide Level 2 and Level 3 technical support for infrastructure and end users.* Implement cybersecurity best practices, endpoint protection, and security compliance.* Maintain technical documentation, reports, and standard operating procedures.<br>Requirements<br>* 3–5 years of experience in System Administration, Networking, and IT Infrastructure Support.* Strong knowledge of Windows Server Administration, Active Directory, DNS, DHCP, and Group Policy.* Experience with VMware v Sphere and/or Microsoft Hyper-V.* Proven experience administering Microsoft 365 environments.* Strong understanding of TCP/IP networking, VLANs, VPNs, routing, switching, and firewall administration.* Experience with backup and disaster recovery solutions.* Excellent troubleshooting, analytical, communication, and documentation skills.* Ability to work independently and collaboratively in a fast-paced environment.<br>If you meet the above requirements and are interested in this opportunity, please send your CV to recruitment@hrreb.com. Only shortlisted candidates will be contacted.

Company Description <br>About Amer Al Guhair Established over 15 years ago, Amer Alghuhair has grown into one of the UAE’s trusted providers of government services and business solutions. With a strong reputation for excellence, professionalism, and customer service, the company offers a comprehensive range of government-related services for individuals and businesses. Driven by innovation and operational excellence, Amer Alghuhair continues to expand its presence while delivering efficient, reliable, and customer-focused solutions across the UAE.<br>IT System Administrator<br>We are currently hiring an experienced IT System Administrator to join our team.<br>The ideal candidate will have 3–5 years of hands-on experience in system administration, networking, virtualization, and Microsoft 365 administration. This role is responsible for maintaining and securing the organization’s IT infrastructure while ensuring the availability, performance, and reliability of business-critical systems.<br>Key Responsibilities<br>* Administer and maintain Windows Server environments (2016/2019/2022).* Manage VMware v Sphere and/or Microsoft Hyper-V infrastructure.* Configure and support Active Directory, DNS, DHCP, Group Policy, and file services.* Administer Microsoft 365, including Exchange Online, Microsoft Teams, Share Point Online, One Drive for Business, Microsoft Entra ID (Azure AD), and Microsoft Intune.* Manage LAN/WAN, VPNs, switches, routers, firewalls, and wireless infrastructure.* Perform server patching, backup, disaster recovery, and system monitoring.* Provide Level 2 and Level 3 technical support for infrastructure and end users.* Implement cybersecurity best practices, endpoint protection, and security compliance.* Maintain technical documentation, reports, and standard operating procedures.<br>Requirements<br>* 3–5 years of experience in System Administration, Networking, and IT Infrastructure Support.* Strong knowledge of Windows Server Administration, Active Directory, DNS, DHCP, and Group Policy.* Experience with VMware v Sphere and/or Microsoft Hyper-V.* Proven experience administering Microsoft 365 environments.* Strong understanding of TCP/IP networking, VLANs, VPNs, routing, switching, and firewall administration.* Experience with backup and disaster recovery solutions.* Excellent troubleshooting, analytical, communication, and documentation skills.* Ability to work independently and collaboratively in a fast-paced environment.<br>If you meet the above requirements and are interested in this opportunity, please send your CV to recruitment@hrreb.com. Only shortlisted candidates will be contacted.

Company Description Amer Al Ghurair Real Estate Group is committed to building more than homes by shaping lifestyles with purpose. The organization focuses on designing and delivering communities where families can thrive and feel connected. Developments are planned to balance everyday functionality with thoughtful living, providing practical spaces that also support comfort and well-being. Team members contribute to projects that impact how residents live, work, and interact within their communities.<br>Job Summary: The IT System Administrator is responsible for managing, maintaining, and securing the organization's IT infrastructure, including physical and virtual servers, network systems, Microsoft 365 services, cybersecurity solutions, and end-user support. The role ensures the availability, performance, security, and reliability of IT systems through proactive monitoring, troubleshooting, and continuous improvements across the IT environment. Key Responsibilities:1. Server & Virtualization Administration Install, configure, maintain, and support Windows Server environments. Administer and manage virtual infrastructure using VMware v Sphere, Microsoft Hyper-V, or equivalent platforms. Create, deploy, monitor, and optimize virtual machines (VMs). Manage server resources including CPU, memory, storage, and system performance. Perform server patching, upgrades, and lifecycle management. Administer Active Directory, Group Policy (GPO), DNS, DHCP, and File Services. Monitor server health, availability, capacity, and performance. Manage backup, restoration, disaster recovery, and business continuity solutions. Implement and maintain server security standards and compliance requirements.2. Network Administration Configure, monitor, and maintain LAN, WAN, WLAN, VPN, and Internet connectivity. Manage switches, routers, firewalls, wireless controllers, and access points. Troubleshoot network connectivity and performance issues. Implement network security policies, segmentation, and access controls. Monitor bandwidth utilization and network availability. Maintain accurate network diagrams and infrastructure documentation.3. Microsoft 365 Administration Administer and support:· Exchange Online· Microsoft Teams· Share Point Online· One Drive for Business· Microsoft Entra ID (Azure AD)· Microsoft Intune Additional responsibilities:· Manage user accounts, groups, licenses, and permissions.· Configure and maintain Conditional Access, Multi-Factor Authentication (MFA), and security policies.· Troubleshoot Microsoft 365 issues related to email, authentication, Teams, Share Point, and synchronization.· Monitor Microsoft 365 service health, security alerts, and compliance status.· Support Microsoft 365 migration and deployment projects.4. Technical Support & Troubleshooting Provide Level 2 and Level 3 infrastructure and end-user support. Diagnose and resolve server, network, virtualization, Microsoft 365, and endpoint-related incidents. Support desktops, laptops, printers, mobile devices, and business applications. Coordinate with vendors and third-party support providers when required. Maintain service desk tickets and ensure SLA compliance.5. Security & Compliance Implement cybersecurity best practices across infrastructure and cloud environments. Manage endpoint protection, antivirus, EDR, and vulnerability remediation. Monitor, investigate, and respond to security incidents and alerts. Perform security reviews, audits, and access control assessments. Ensure compliance with organizational IT policies, standards, and security requirements.6. Documentation & Reporting Maintain accurate documentation of servers, virtualization platforms, network infrastructure, and Microsoft 365 environments. Develop and update IT procedures, standards, and SOPs. Generate reports on system performance, availability, capacity, and security. Participate in infrastructure projects and continuous improvement initiatives.<br>Required Experience:3–5 years of hands-on experience in System Administration, Networking, and IT Infrastructure Support. Proven experience with VMware v Sphere and/or Microsoft Hyper-V environments. Strong experience administering Microsoft 365 services. Experience managing enterprise network infrastructure and security solutions.<br>Technical Skills Mandatory Windows Server 2016/2019/2022 Administration Active Directory, DNS, DHCP, Group Policy VMware v Sphere and/or Microsoft Hyper-VVirtual Machine Deployment and Management Microsoft 365 Administration Exchange Online Microsoft Teams Share Point Online One Drive for Business Microsoft Entra ID (Azure AD) Microsoft Intune TCP/IP Networking VLANsVPN Technologies Routing & Switching Firewall Administration Backup & Disaster Recovery Solutions Windows 10 & Windows 11 Support Advanced Troubleshooting Skills<br>Core Competencies Strong analytical and troubleshooting skills Excellent customer service and communication abilities Ability to manage business-critical systems and infrastructure Proactive monitoring and problem-solving mindset Strong documentation and organizational skills Ability to work independently and collaboratively within a team Time management and prioritization skills<br>Key Areas of Ownership Physical & Virtual Servers VMware / Hyper-V Infrastructure Microsoft 365 Administration & Support Active Directory & Microsoft Entra IDNetwork Infrastructure (Switches, Firewalls, VPNs) Backup & Disaster Recovery IT Security & Compliance End-User Support & Incident Resolution

Company Description Amer Al Ghurair Real Estate Group is committed to building more than homes by shaping lifestyles with purpose. The organization focuses on designing and delivering communities where families can thrive and feel connected. Developments are planned to balance everyday functionality with thoughtful living, providing practical spaces that also support comfort and well-being. Team members contribute to projects that impact how residents live, work, and interact within their communities.<br>Job Summary: The IT System Administrator is responsible for managing, maintaining, and securing the organization's IT infrastructure, including physical and virtual servers, network systems, Microsoft 365 services, cybersecurity solutions, and end-user support. The role ensures the availability, performance, security, and reliability of IT systems through proactive monitoring, troubleshooting, and continuous improvements across the IT environment. Key Responsibilities:1. Server & Virtualization Administration Install, configure, maintain, and support Windows Server environments. Administer and manage virtual infrastructure using VMware v Sphere, Microsoft Hyper-V, or equivalent platforms. Create, deploy, monitor, and optimize virtual machines (VMs). Manage server resources including CPU, memory, storage, and system performance. Perform server patching, upgrades, and lifecycle management. Administer Active Directory, Group Policy (GPO), DNS, DHCP, and File Services. Monitor server health, availability, capacity, and performance. Manage backup, restoration, disaster recovery, and business continuity solutions. Implement and maintain server security standards and compliance requirements.2. Network Administration Configure, monitor, and maintain LAN, WAN, WLAN, VPN, and Internet connectivity. Manage switches, routers, firewalls, wireless controllers, and access points. Troubleshoot network connectivity and performance issues. Implement network security policies, segmentation, and access controls. Monitor bandwidth utilization and network availability. Maintain accurate network diagrams and infrastructure documentation.3. Microsoft 365 Administration Administer and support:· Exchange Online· Microsoft Teams· Share Point Online· One Drive for Business· Microsoft Entra ID (Azure AD)· Microsoft Intune Additional responsibilities:· Manage user accounts, groups, licenses, and permissions.· Configure and maintain Conditional Access, Multi-Factor Authentication (MFA), and security policies.· Troubleshoot Microsoft 365 issues related to email, authentication, Teams, Share Point, and synchronization.· Monitor Microsoft 365 service health, security alerts, and compliance status.· Support Microsoft 365 migration and deployment projects.4. Technical Support & Troubleshooting Provide Level 2 and Level 3 infrastructure and end-user support. Diagnose and resolve server, network, virtualization, Microsoft 365, and endpoint-related incidents. Support desktops, laptops, printers, mobile devices, and business applications. Coordinate with vendors and third-party support providers when required. Maintain service desk tickets and ensure SLA compliance.5. Security & Compliance Implement cybersecurity best practices across infrastructure and cloud environments. Manage endpoint protection, antivirus, EDR, and vulnerability remediation. Monitor, investigate, and respond to security incidents and alerts. Perform security reviews, audits, and access control assessments. Ensure compliance with organizational IT policies, standards, and security requirements.6. Documentation & Reporting Maintain accurate documentation of servers, virtualization platforms, network infrastructure, and Microsoft 365 environments. Develop and update IT procedures, standards, and SOPs. Generate reports on system performance, availability, capacity, and security. Participate in infrastructure projects and continuous improvement initiatives.<br>Required Experience:3–5 years of hands-on experience in System Administration, Networking, and IT Infrastructure Support. Proven experience with VMware v Sphere and/or Microsoft Hyper-V environments. Strong experience administering Microsoft 365 services. Experience managing enterprise network infrastructure and security solutions.<br>Technical Skills Mandatory Windows Server 2016/2019/2022 Administration Active Directory, DNS, DHCP, Group Policy VMware v Sphere and/or Microsoft Hyper-VVirtual Machine Deployment and Management Microsoft 365 Administration Exchange Online Microsoft Teams Share Point Online One Drive for Business Microsoft Entra ID (Azure AD) Microsoft Intune TCP/IP Networking VLANsVPN Technologies Routing & Switching Firewall Administration Backup & Disaster Recovery Solutions Windows 10 & Windows 11 Support Advanced Troubleshooting Skills<br>Core Competencies Strong analytical and troubleshooting skills Excellent customer service and communication abilities Ability to manage business-critical systems and infrastructure Proactive monitoring and problem-solving mindset Strong documentation and organizational skills Ability to work independently and collaboratively within a team Time management and prioritization skills<br>Key Areas of Ownership Physical & Virtual Servers VMware / Hyper-V Infrastructure Microsoft 365 Administration & Support Active Directory & Microsoft Entra IDNetwork Infrastructure (Switches, Firewalls, VPNs) Backup & Disaster Recovery IT Security & Compliance End-User Support & Incident Resolution

We have an urgent requirement for Senior System Administrator - Azure Cloud and Windows for one of the Insurance client in Abu Dhabi<br><br>Candidate should have Azure Cloud Administrator is responsible for managing, monitoring, securing, and optimizing the organization's Microsoft Azure cloud environment.--Must<br><br> Deploy, configure, and monitor Azure Virtual Machines, Storage Accounts, Virtual Networks, and Azure Backup--Must<br><br> Administer and maintain Windows Server infrastructure (2016/2019/2022).--Must<br><br>Design and support hybrid infrastructure environments and integration between on-prem and cloud systems.--Must<br><br>Provide Level 3 support for complex technical issues.<br><br>Azure Architect Certification (AZ-305) ---Must<br><br>Job Summary<br><br>We are seeking an experienced Azure Cloud Administrator is responsible for managing, monitoring, securing, and optimizing the organization's Microsoft Azure cloud environment. The role involves provisioning cloud resources, ensuring high availability, implementing security controls, managing backups and disaster recovery, monitoring performance, and supporting cloud migration and modernization initiatives. The ideal candidate will possess strong technical expertise, problem-solving abilities, and a security-first mindset to ensure optimal performance, availability, and compliance across platforms<br><br>Key Responsibilities<br><br>Azure Cloud Administration:<br><br> Manage and maintain Microsoft Azure infrastructure and services. Deploy, configure, and monitor Azure Virtual Machines, Storage Accounts, Virtual Networks, and Azure Backup. Implement and manage Azure Identity and Access Management (IAM). Monitor cloud resources using Azure Monitor, Log Analytics, and Azure Security Center. Manage Azure subscriptions, resource groups, and cost optimization initiatives. Configure and maintain Azure Site Recovery and disaster recovery solutions. Administer Azure Virtual Networks, Subnets, NSGs, Load Balancers, Application Gateways, and VPN Gateways. Troubleshoot pods, services, deployments, and cluster-level issues. Implement autoscaling, node pools, and resource optimization Develop automation using Power Shell, Azure CLI, and scripting tools. Collaborate with Dev Ops teams on CI/CD pipelines. Deploy, manage, and upgrade AKS clusters. Implement and monitor security measures (NSGs, Azure Defender, Conditional Access). Support Azure AD, hybrid identity (Azure AD Connect), and role-based access control (RBAC). Automate infrastructure tasks using Power Shell, Azure CLI, ARM/Bicep, and Terraform.<br><br>Windows Server & Active Directory<br><br> Administer and maintain Windows Server infrastructure (2016/2019/2022). Manage Active Directory, Group Policies, DNS, DHCP, and certificate services. Plan and execute patching, upgrades, and performance tuning. Implement and maintain backup, disaster recovery, and business continuity strategies.<br><br>Hybrid Infrastructure & Identity Management<br><br> Design and support hybrid infrastructure environments and integration between on-prem and cloud systems. Maintain identity and access management, including MFA, SSO, and conditional access policies. Oversee the synchronization of on-prem AD with Azure AD.<br><br>Monitoring, Automation, and Troubleshooting<br><br> Configure and monitor systems using Azure Monitor, Log Analytics, and SCOM. Proactively identify and resolve issues related to performance, reliability, and security. Ensure compliance, security, and cost optimization of Azure resources. Troubleshoot infrastructure, cloud, and identity-related issues Write and maintain scripts for automation of routine admin tasks. Create and maintain technical documentation, SOPs, and system diagrams.<br><br>Collaboration and Leadership<br><br> Provide Level 3 support for complex technical issues. Mentor junior system administrators and support staff. Document infrastructure changes and maintain SOPs and knowledge base articles. Participate in IT planning and architecture discussions.<br><br>Skills & Competencies<br><br> Azure Virtual Machines, Networking, Storage, Backup & Site Recovery, Key Vault, and Azure Iaa S/Paa S services. Azure Active Directory (Microsoft Entra ID), Active Directory, Group Policy (GPO), DNS, DHCP, and hybrid identity solutions. Microsoft 365 services, Exchange Online, service integrations, security configuration, and administration. Windows Server 2016, 2019, and 2022 deployment, management, patching, and maintenance. Power Shell scripting, automation, and operational task optimization. Microsoft Defender for Endpoint, Microsoft Sentinel, security best practices, identity protection, ISO 27001, and GDPR compliance. Strong understanding of TCP/IP, DNS, DHCP, VPNs, and Azure networking concepts. Experience with ARM Templates, Bicep, Terraform, and Azure Landing Zones. Experience managing on-premises and Azure hybrid environments, migrations, and integrations. Cloud and hybrid backup solutions, business continuity planning, and disaster recovery strategies. Infrastructure monitoring, incident management, root cause analysis (RCA), documentation, and operational support. Strong problem-solving, communication, collaboration & ability to work independently in team environments.<br><br>Education Qualifications & Experience<br><br> Bachelor’s degree in computer science, Information Technology, or related field. 8 - 10 years of experience in Windows Server administration and infrastructure support. 7+ years of hands-on experience managing Microsoft Azure environments.<br><br>Certifications (Preferred)<br><br> Microsoft Certified: Azure Architect Certification (AZ-305) (Highly Preferred) Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft 365 Certified: Administrator Expert Microsoft Certified: Azure Security Engineer Associate (AZ-500)<br><br>Skills: azure,cloud,system administration

We have an urgent requirement for Senior System Administrator - Azure Cloud and Windows for one of the Insurance client in Abu Dhabi<br><br>Candidate should have Azure Cloud Administrator is responsible for managing, monitoring, securing, and optimizing the organization's Microsoft Azure cloud environment.--Must<br><br> Deploy, configure, and monitor Azure Virtual Machines, Storage Accounts, Virtual Networks, and Azure Backup--Must<br><br> Administer and maintain Windows Server infrastructure (2016/2019/2022).--Must<br><br>Design and support hybrid infrastructure environments and integration between on-prem and cloud systems.--Must<br><br>Provide Level 3 support for complex technical issues.<br><br>Azure Architect Certification (AZ-305) ---Must<br><br>Job Summary<br><br>We are seeking an experienced Azure Cloud Administrator is responsible for managing, monitoring, securing, and optimizing the organization's Microsoft Azure cloud environment. The role involves provisioning cloud resources, ensuring high availability, implementing security controls, managing backups and disaster recovery, monitoring performance, and supporting cloud migration and modernization initiatives. The ideal candidate will possess strong technical expertise, problem-solving abilities, and a security-first mindset to ensure optimal performance, availability, and compliance across platforms<br><br>Key Responsibilities<br><br>Azure Cloud Administration:<br><br> Manage and maintain Microsoft Azure infrastructure and services. Deploy, configure, and monitor Azure Virtual Machines, Storage Accounts, Virtual Networks, and Azure Backup. Implement and manage Azure Identity and Access Management (IAM). Monitor cloud resources using Azure Monitor, Log Analytics, and Azure Security Center. Manage Azure subscriptions, resource groups, and cost optimization initiatives. Configure and maintain Azure Site Recovery and disaster recovery solutions. Administer Azure Virtual Networks, Subnets, NSGs, Load Balancers, Application Gateways, and VPN Gateways. Troubleshoot pods, services, deployments, and cluster-level issues. Implement autoscaling, node pools, and resource optimization Develop automation using Power Shell, Azure CLI, and scripting tools. Collaborate with Dev Ops teams on CI/CD pipelines. Deploy, manage, and upgrade AKS clusters. Implement and monitor security measures (NSGs, Azure Defender, Conditional Access). Support Azure AD, hybrid identity (Azure AD Connect), and role-based access control (RBAC). Automate infrastructure tasks using Power Shell, Azure CLI, ARM/Bicep, and Terraform.<br><br>Windows Server & Active Directory<br><br> Administer and maintain Windows Server infrastructure (2016/2019/2022). Manage Active Directory, Group Policies, DNS, DHCP, and certificate services. Plan and execute patching, upgrades, and performance tuning. Implement and maintain backup, disaster recovery, and business continuity strategies.<br><br>Hybrid Infrastructure & Identity Management<br><br> Design and support hybrid infrastructure environments and integration between on-prem and cloud systems. Maintain identity and access management, including MFA, SSO, and conditional access policies. Oversee the synchronization of on-prem AD with Azure AD.<br><br>Monitoring, Automation, and Troubleshooting<br><br> Configure and monitor systems using Azure Monitor, Log Analytics, and SCOM. Proactively identify and resolve issues related to performance, reliability, and security. Ensure compliance, security, and cost optimization of Azure resources. Troubleshoot infrastructure, cloud, and identity-related issues Write and maintain scripts for automation of routine admin tasks. Create and maintain technical documentation, SOPs, and system diagrams.<br><br>Collaboration and Leadership<br><br> Provide Level 3 support for complex technical issues. Mentor junior system administrators and support staff. Document infrastructure changes and maintain SOPs and knowledge base articles. Participate in IT planning and architecture discussions.<br><br>Skills & Competencies<br><br> Azure Virtual Machines, Networking, Storage, Backup & Site Recovery, Key Vault, and Azure Iaa S/Paa S services. Azure Active Directory (Microsoft Entra ID), Active Directory, Group Policy (GPO), DNS, DHCP, and hybrid identity solutions. Microsoft 365 services, Exchange Online, service integrations, security configuration, and administration. Windows Server 2016, 2019, and 2022 deployment, management, patching, and maintenance. Power Shell scripting, automation, and operational task optimization. Microsoft Defender for Endpoint, Microsoft Sentinel, security best practices, identity protection, ISO 27001, and GDPR compliance. Strong understanding of TCP/IP, DNS, DHCP, VPNs, and Azure networking concepts. Experience with ARM Templates, Bicep, Terraform, and Azure Landing Zones. Experience managing on-premises and Azure hybrid environments, migrations, and integrations. Cloud and hybrid backup solutions, business continuity planning, and disaster recovery strategies. Infrastructure monitoring, incident management, root cause analysis (RCA), documentation, and operational support. Strong problem-solving, communication, collaboration & ability to work independently in team environments.<br><br>Education Qualifications & Experience<br><br> Bachelor’s degree in computer science, Information Technology, or related field. 8 - 10 years of experience in Windows Server administration and infrastructure support. 7+ years of hands-on experience managing Microsoft Azure environments.<br><br>Certifications (Preferred)<br><br> Microsoft Certified: Azure Architect Certification (AZ-305) (Highly Preferred) Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft 365 Certified: Administrator Expert Microsoft Certified: Azure Security Engineer Associate (AZ-500)<br><br>Skills: azure,cloud,system administration

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting CCAO operations</p></li><li><p>Manage user accounts, access rights, and Active Directory/identity management in line with government data governance and security policies</p></li><li><p>Monitor system performance, availability, and capacity; proactively resolve issues to minimize downtime for citizen-facing and internal services</p></li><li><p>Implement and maintain cybersecurity controls (firewalls, endpoint protection, backups, patch management) in compliance with UAE government IT security standards (e.g., NESA/Signature/TDRA-aligned frameworks where applicable)</p></li><li><p>Administer email, collaboration platforms, and internal applications used for case management, correspondence, and coordination with federal/local entities</p></li><li><p>Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data</p></li><li><p>Provide technical support (Tier 2/3) to staff, troubleshoot hardware/software/network issues, and manage IT helpdesk escalations</p></li><li><p>Maintain documentation of IT assets, configurations, policies, and procedures</p></li><li><p>Coordinate with external vendors, telecom providers, and government IT bodies (e.g., TDRA, Abu Dhabi Digital Authority) on infrastructure, licensing, and integration projects</p></li><li><p>Support digital transformation initiatives, including e-services and system integrations tied to CCAO's citizen and community programs</p></li><li><p>Ensure compliance with UAE data protection and government information security regulations</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or related field</p></li><li><p>3–6 years' experience as a System Administrator, preferably in a government or public sector entity</p></li><li><p>Strong knowledge of Windows Server/Linux administration, virtualization (VMware/Hyper-V), networking (TCP/IP, VPN, firewalls), and Active Directory</p></li><li><p>Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices</p></li><li><p>Familiarity with UAE government IT compliance frameworks (e.g., Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage</p></li><li><p>Certifications such as MCSA/MCSE, CompTIA Server+/Security+, CCNA, or ITIL are preferred</p></li><li><p>Fluent in Arabic and English (Arabic often required/preferred for UAE federal entities)</p></li><li><p>UAE national or resident with relevant work eligibility (many UAE Presidential Court–affiliated entities prioritize Emiratization)</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong problem-solving and troubleshooting skills</p></li><li><p>High attention to security, confidentiality, and data sensitivity (government/citizen data)</p></li><li><p>Ability to work under government protocols and coordinate across federal/local authorities</p></li><li><p>Good communication and documentation skills</p></li><li><p>Ability to work independently and manage multiple priorities</p></li></ul><p><br></p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting CCAO operations</p></li><li><p>Manage user accounts, access rights, and Active Directory/identity management in line with government data governance and security policies</p></li><li><p>Monitor system performance, availability, and capacity; proactively resolve issues to minimize downtime for citizen-facing and internal services</p></li><li><p>Implement and maintain cybersecurity controls (firewalls, endpoint protection, backups, patch management) in compliance with UAE government IT security standards (e.g., NESA/Signature/TDRA-aligned frameworks where applicable)</p></li><li><p>Administer email, collaboration platforms, and internal applications used for case management, correspondence, and coordination with federal/local entities</p></li><li><p>Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data</p></li><li><p>Provide technical support (Tier 2/3) to staff, troubleshoot hardware/software/network issues, and manage IT helpdesk escalations</p></li><li><p>Maintain documentation of IT assets, configurations, policies, and procedures</p></li><li><p>Coordinate with external vendors, telecom providers, and government IT bodies (e.g., TDRA, Abu Dhabi Digital Authority) on infrastructure, licensing, and integration projects</p></li><li><p>Support digital transformation initiatives, including e-services and system integrations tied to CCAO's citizen and community programs</p></li><li><p>Ensure compliance with UAE data protection and government information security regulations</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or related field</p></li><li><p>3–6 years' experience as a System Administrator, preferably in a government or public sector entity</p></li><li><p>Strong knowledge of Windows Server/Linux administration, virtualization (VMware/Hyper-V), networking (TCP/IP, VPN, firewalls), and Active Directory</p></li><li><p>Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices</p></li><li><p>Familiarity with UAE government IT compliance frameworks (e.g., Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage</p></li><li><p>Certifications such as MCSA/MCSE, CompTIA Server+/Security+, CCNA, or ITIL are preferred</p></li><li><p>Fluent in Arabic and English (Arabic often required/preferred for UAE federal entities)</p></li><li><p>UAE national or resident with relevant work eligibility (many UAE Presidential Court–affiliated entities prioritize Emiratization)</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong problem-solving and troubleshooting skills</p></li><li><p>High attention to security, confidentiality, and data sensitivity (government/citizen data)</p></li><li><p>Ability to work under government protocols and coordinate across federal/local authorities</p></li><li><p>Good communication and documentation skills</p></li><li><p>Ability to work independently and manage multiple priorities</p></li></ul><p><br></p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for an experienced System Administrator to join our team in Abu Dhabi, UAE.</p><br> <p>Responsible for ensuring the reliability, security, and peak performance of our organization's IT infrastructure.</p><br> <p><span>Responsibilities:&nbsp;</span></p><br> <p>Daily system administration and maintenance. Manage services hosted by IT department, understanding and making sure all systems are aligned with infosec.</p><br> <p>Infrastructure &amp; Server Management</p><br> <ul> <li>Maintain server health.</li> <li>Monitor system performance.</li> <li>Allocate storage resources.</li> <li>Configure cloud infrastructure.</li> <li>Manage virtualization platforms.</li> </ul> <p>Security &amp; Access Control</p><br> <ul> <li>Provision user accounts.</li> <li>Enforce password policies.</li> <li>Apply security patches.</li> <li>Manage firewall rules.</li> <li>Conduct access audits.</li> </ul> <p>Data Protection &amp; Recovery</p><br> <ul> <li>Schedule daily backups.</li> <li>Verify data integrity.</li> <li>Maintain backup hardware.</li> <li>Test recovery procedures.</li> <li>Update documentation.</li> </ul> <p>Support &amp; Maintenance</p><br> <ul> <li>Troubleshoot system errors.</li> <li>Upgrade hardware components.</li> <li>License software packages.</li> <li>Resolve escalated tickets.</li> <li>Minimize system downtime.</li> </ul> <p><span>Requirements:</span></p><br> <ul> <li>8+ years of experience.</li> <li>Bachelor’s Degree in IT, Computer Science or related field.</li> <li>Understanding Virtualization and containerization, network, OS (Windows, Linux, MACOS), IT hardware troubleshooting and SDLC.</li> <li>Experience with Backup and recovery, hands-on experience with Enterprise asset management like Endpoint central, JAMF, Airwatch, Landscape. Active Directory, DNS, DHCP, GPO, MFA / SSO. Server hosting for NVR and Access Controls.</li> </ul> <p><span><span>About us</span></span></p><br> <p><span>BeamTrail works towards delivering the best solutions and user experience for governmental organizations, empowering teams of data analysts to quickly identify and resolve issues faster and more efficiently while allowing managers to optimize operations.</span></p><br> <p><span>BeamTrail is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At BeamTrail, we recognize that every employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. &nbsp;</span></p><br> <p><span>We are young, we are growing and we are hiring!</span></p><br> <p><span>If this particular role is not a good match for your skills but you think that your expertise may be valuable for our success, and you would like to join our team in Abu Dhabi, we invite you to visit our main job board at https://beamtrail.bamboohr.com/jobs , apply for any other better suited role or use the "Others" vacancy to submit your generic application (use the comments section to tell us why we should hire you!). We will be happy to review and have a chat and see how you can fit into our team!</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a skilled and proactive *IT System Administrator &amp; Technical Support Specialist* to manage our local network infrastructure, oversee domain administration, and provide reliable technical support to our team. The ideal candidate will be responsible for setting up and maintaining our local server (On-Premises Server), ensuring data security, and troubleshooting daily technical issues to maintain seamless business operations. ## Key Responsibilities &amp; Duties ### 1. Server &amp; Network Management * *Local Server Setup &amp; Maintenance:* Design, configure, and maintain the company’s local server (On-Premises), ensuring high availability, performance, and data storage management. * *Domain &amp; Identity Administration:* Manage the company domain, Active Directory (AD) or Azure AD, user accounts, permissions, and group policies. * *Network Infrastructure:* Set up and manage local network components, including routers, switches, firewalls, Wi-Fi access points, and VPNs for secure remote access. * *Backup &amp; Recovery:* Implement and monitor regular data backup schedules and disaster recovery plans for the local server and critical data. ### 2. Technical Team Support (Helpdesk) * *End-User Support:* Provide prompt technical assistance and troubleshooting for team members regarding hardware, software, operating systems (Windows/Mac), and network connectivity. * *Workstation Deployment:* Prepare, configure, and deploy laptops, desktops, and peripheral devices (printers, scanners) for new hires and existing staff. * *Software Management:* Install, update, and license business-critical software, email clients, and collaboration tools. ### 3. IT Security &amp; Maintenance * *System Security:* Implement antivirus solutions, firewall rules, and security patches to protect the local server and endpoints from cyber threats. * *Hardware Maintenance:* Conduct routine hardware inspections and upgrades to prevent system downtime. * *IT Asset Management:* Maintain an accurate inventory of all IT hardware, software licenses, and credentials. ## Job Requirements &amp; Qualifications * *Education:* Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field. * *Experience:* 4–6 years of experience in IT Support, Network Administration, or System Administration. * *Technical Skills:* * Strong experience with server operating systems (Windows Server 2019/2022 or Linux). * Solid understanding of *Active Directory, DNS, DHCP, and Domain Management*. * Hands-on experience setting up and configuring *Local Servers (NAS, SAN, or RAID configurations)*. * Good knowledge of networking protocols, firewalls, and routing. * *Certifications (Preferred but not mandatory):* CCNA, CompTIA Network+/Security+, MCSA, or Microsoft 365 Certified. * *Soft Skills:* Excellent problem-solving skills, strong communication skills, patience in dealing with non-technical staff, and ability to prioritize tasks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>### 3. IT Security &amp; Maintenance * *System Security:* Implement antivirus solutions, firewall rules, and security patches to protect the local server and endpoints from cyber threats. * *Hardware Maintenance:* Conduct routine hardware inspections and upgrades to prevent system downtime. * *IT Asset Management:* Maintain an accurate inventory of all IT hardware, software licenses, and credentials. ## Job Requirements &amp; Qualifications * *Education:* Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field. * *Experience:* 4–6 years of experience in IT Support, Network Administration, or System Administration. * *Technical Skills:* * Strong experience with server operating systems (Windows Server 2019/2022 or Linux). * Solid understanding of *Active Directory, DNS, DHCP, and Domain Management*. * Hands-on experience setting up and configuring *Local Servers (NAS, SAN, or RAID configurations)*. * Good knowledge of networking protocols, firewalls, and routing. * *Certifications (Preferred but not mandatory):* CCNA, CompTIA Network+/Security+, MCSA, or Microsoft 365 Certified. * *Soft Skills:* Excellent problem-solving skills, strong communication skills, patience in dealing with non-technical staff, and ability to prioritize tasks.</p><p></p></section>

About Us:Amps Tek – a global technology leader since 2013 – is transforming how businesses approach technology and staffing solutions. Founded by seasoned technology leaders across the UK, Europe, APAC, North America, and LATAM, and with registered offices in 30+ countries, we deliver exceptional service, scalable solutions, and measurable impact.<br>With a portfolio of 200+ clients and millions of users across web and mobile platforms, we empower businesses to innovate, grow, and succeed. Join our team and be part of a dynamic, growth-oriented organization that values talent, creativity, and results.<br>Role : Operating System -Rhel , Windows OS . AWS ec2Location : Dubai (Onsite 5 days/week) Contract <br>Mandatory skills• Office365 - Exchange Online , and Exchange onpremise - Knowledge Hybrid environment - Expertise• Exchange online• Azure enterprise App - Create Azure APP and review , advice permissions needed for App to connect to resources - Expert• Windows AD - Expert• Windows Technologies - Expert• PAM - Prefered Cyber Ark - Intermediate /Expert• Citrix Daa S - Intermediate /Expert• Infoblox - Expert• SFTP - Expert• File Server - Expert - AWS FSX, DFSR, SMB File Share• S3 - Expert• One Drive - expert• RHEL IDAM - Intermediate /Expert

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Design, implement, and manage on-premise server infrastructure. Administer Active Directory, DNS, DHCP, and Group Policies. Manage backup and recovery systems (e.g., Veeam, Acronis). Handle email server management (Microsoft Exchange on-prem). Perform system monitoring, patching, and hardening to ensure optimal performance and security. Lead incident response and troubleshoot complex infrastructure issues. Maintain comprehensive documentation and manage IT assets. Collaborate with internal teams to support IT projects and system upgrades. Ensure compliance with company and industry IT standards and policies.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Operating Systems: Windows Server (2016, 2019, 2022); Linux (RHEL, CentOS, Ubuntu – intermediate level). Virtualization: VMware vSphere / Microsoft Hyper-V. Monitoring Tools: Zabbix, PRTG, Nagios. Scripting: PowerShell and Bash. ITSM Tools: Familiarity with ServiceNow or ManageEngine.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p>We are seeking a highly skilled and proactive IT Infrastructure &amp; Systems Administrator to manage and support the organization’s end-to-end IT infrastructure, cloud services, network operations, security, and user support across multiple business entities and locations.</p><p>The ideal candidate will have strong expertise in Microsoft technologies, networking, cloud administration, endpoint management, IT security, and vendor coordination, with the ability to independently manage enterprise IT environments and support ongoing infrastructure projects.<br></p><p>Key Responsibilities</p><p>Windows Server &amp; Active Directory Administration</p><ul><li><p>Administer Windows Server environments including Active Directory, DNS, DHCP, and Group Policy.</p></li><li><p>Manage user accounts, security groups, permissions, and domain policies.</p></li><li><p>Enforce organizational security standards, access controls, and compliance requirements.<br></p></li></ul><p>Server, Network &amp; Storage Management</p><ul><li><p>Monitor, maintain, and troubleshoot servers, networks, and storage systems to ensure high availability.</p></li><li><p>Manage file servers, shared folders, NTFS permissions, SAN/NAS storage, and backup repositories.</p></li><li><p>Administer switches, routers, firewalls, VLANs, VPNs, and optimize infrastructure performance.<br></p></li></ul><p>Backup &amp; Disaster Recovery</p><ul><li><p>Manage enterprise backup operations, restore testing, and data protection strategies.</p></li><li><p>Develop, document, and maintain disaster recovery procedures and business continuity plans.<br></p></li></ul><p>Cloud &amp; Microsoft 365 Administration</p><ul><li><p>Administer Microsoft 365 services including Exchange Online, Teams, OneDrive, and SharePoint.</p></li><li><p>Manage Azure Active Directory identities, Conditional Access policies, MFA, and role-based access control.</p></li><li><p>Ensure secure cloud access, compliance, and uninterrupted user productivity.<br></p></li></ul><p>Device &amp; Endpoint Management</p><ul><li><p>Manage endpoints using Microsoft Intune / Endpoint Manager.</p></li><li><p>Install, configure, and maintain laptops, desktops, printers, scanners, and peripherals.</p></li><li><p>Ensure reliable LAN and Wi-Fi connectivity across all endpoints.<br></p></li></ul><p>Telephony &amp; Printing Systems</p><ul><li><p>Administer Yeastar PBX systems and user configurations.</p></li><li><p>Manage UniFlow printing systems, access permissions, and troubleshooting.</p></li><li><p>Coordinate with vendors for printer maintenance and issue resolution.<br></p></li></ul><p>IT Procurement &amp; Asset Management</p><ul><li><p>Handle end-to-end procurement of IT hardware, software, licenses, and services.</p></li><li><p>Manage vendor quotations, negotiations, contracts, renewals, and SLAs.</p></li><li><p>Maintain IT asset inventory, lifecycle management, and cost optimization initiatives.<br></p></li></ul><p>Vendor &amp; Third-Party Coordination</p><ul><li><p>Coordinate with vendors including Microsoft, Lenovo, Dell, ISPs, and service providers.</p></li><li><p>Manage escalations, outage coordination, audits, and compliance reporting.<br></p></li></ul><p>End-User Support &amp; Training</p><ul><li><p>Provide Level 0–1 IT support for desktops, laptops, printers, and collaboration tools.</p></li><li><p>Support Outlook, Teams, OneDrive, SharePoint, Visio, and video conferencing systems.</p></li><li><p>Conduct user awareness sessions and proactive IT health monitoring.<br></p></li></ul><p>Security &amp; Compliance</p><ul><li><p>Monitor antivirus systems, endpoint protection, and threat mitigation activities.</p></li><li><p>Ensure compliance with IT security policies, standards, and best practices.</p></li><li><p>Recommend improvements related to IT security, infrastructure, and asset lifecycle management.<br></p></li></ul><p>Domain &amp; Email Administration</p><ul><li><p>Manage corporate domains and email platforms end-to-end using GoDaddy and Microsoft 365.</p></li><li><p>Handle user provisioning/deprovisioning, password resets, and access management.</p></li><li><p>Manage DNS records, domain renewals, and email security configurations including MX, SPF, DKIM, and DMARC.<br></p></li></ul><p>Multi-Site IT Support &amp; Infrastructure Projects</p><ul><li><p>Support and manage IT operations across multiple office and residential locations.</p></li><li><p>Design and implement enterprise-grade IT infrastructure including networking, Wi-Fi, CCTV, and smart systems.</p></li><li><p>Build and maintain secure VLAN architectures for staff, guests, IoT devices, and surveillance systems.</p></li><li><p>Manage internet connectivity, ISP coordination, redundancy planning, and infrastructure upgrades with minimal downtime.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Windows Server Administration</p></li><li><p>Active Directory, DNS, DHCP &amp; Group Policy</p></li><li><p>Microsoft 365 &amp; Azure AD Administration</p></li><li><p>Microsoft Intune / Endpoint Manager</p></li><li><p>Network Administration (Switches, Routers, Firewalls, VLANs, VPNs)</p></li><li><p>Backup &amp; Disaster Recovery</p></li><li><p>IT Security &amp; Compliance</p></li><li><p>SAN/NAS Storage Management</p></li><li><p>Domain &amp; DNS Management</p></li><li><p>IT Asset &amp; Vendor Management</p></li><li><p>Technical Troubleshooting &amp; End-User Support<br></p></li></ul><p>Preferred Qualifications</p><ul><li><p>Bachelor’s Degree in Information Technology, Computer Science, or related field.</p></li><li><p>Relevant Microsoft, Azure, Networking, or Security certifications are an advantage.</p></li><li><p>Proven experience in enterprise IT infrastructure and multi-site support environments.<br></p></li></ul><p>Preferred Candidate Profile</p><ul><li><p>Strong analytical and troubleshooting skills.</p></li><li><p>Ability to work independently and manage multiple priorities.</p></li><li><p>Excellent communication and vendor management skills.</p></li><li><p>Strong documentation and organizational abilities.</p></li><li><p>Proactive approach to infrastructure reliability and security.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>The Asset &amp; Maintenance Management System (AMMS) Manager is responsible for leading the Asset Management and Maintenance Systems function for Dubai Metro, ensuring the effective governance, development, implementation, and continuous improvement of asset management frameworks, maintenance strategies, maintenance systems, asset information, and engineering performance processes. The role ensures that asset management practices support safety, reliability, availability, maintainability, lifecycle optimisation, and contractual compliance across all operational and maintenance asset classes under the Keolis-MHI engineering framework.</span></p><br> <p><span><strong>KEY RESPONSIBILITIES</strong></span></p><br> <p><span><strong>Strategic</strong></span></p><br> <ul> <li><span>Leads the development and implementation of asset management strategies aligned with business objectives, contractual requirements, and RTA expectations.</span></li> <li><span>Establishes long-term asset lifecycle frameworks, asset health methodologies, maintenance optimisation programmes, and asset performance management strategies.</span></li> <li><span>Drives continuous improvement initiatives to enhance asset reliability, availability, maintainability, safety, and cost effectiveness.</span></li> <li><span>Supports strategic planning for renewals, obsolescence management, asset replacement programmes, and technology adoption.</span></li> <li><span>Development of asset management documentation, including management plans (e.g. warranty, obsolescence, assets, defect, etc.), policies and strategies to maintain AMS integrity and provide guidelines and procedures to be followed.</span></li> <li><span>Champion digital transformation of asset management, including mobile solutions, digital processes, IoT and integrated data to support condition-based and predictive maintenance regimes.</span></li> </ul> <p><span><strong>Financial</strong></span></p><br> <ul> <li><span>Leads lifecycle cost modelling, asset investment planning, maintenance optimisation </span><span>assessments</span><span>, and business </span><span>case</span><span> development.</span></li> <li><span>Provides</span><span> asset management inputs to budget planning, renewals forecasting, capital investment proposals, and cost-benefit evaluations.</span></li> <li><span>Supports financial optimisation through data-driven maintenance and asset management decision-making.</span></li> </ul> <p><span><strong>Stakeholder / Customer&nbsp;</strong></span></p><br> <ul> <li><span>Acts as the focal point for asset management governance and maintenance systems performance.</span></li> <li><span>Coordinates with RTA, Engineering, Maintenance, Digital &amp; Data teams, OEMs, and external stakeholders to ensure asset management objectives are achieved.</span></li> <li><span>Supports contractual reporting, asset performance reviews, audits, and asset management maturity assessments.</span></li> </ul> <p><span><strong>Operational&nbsp;</strong></span></p><br> <ul> <li><span>Oversee the day-to-day management and optimisation of the AMS to ensure it supports operational needs and adheres to best practices.</span></li> <li><span>Oversee routine CMMS administration and operations, including mobile solutions and integration with related systems (e.g. D365) to ensure system availability for end-users.</span></li> <li><span>Deliver contractual obligations and requirements to the RTA.</span></li> <li><span>Maintain obsolescence registers and trackers for parts, assets and systems nearing end-of-life or support withdrawal.</span></li> <li><span>Maintain high standards of data integrity by defining and enforcing data governance, incorporating structures, hierarchies, and validation rules within the AMS/CMMS.</span></li> <li><span>Embed AMS processes into daily operations where applicable, ensuring seamless workflows across maintenance, inspections, asset tracking, and lifecycle planning.</span></li> <li><span>Ensure the central asset register is continuously updated and reflects accurate asset attributes, condition, criticality, and lifecycle status.</span></li> <li><span>Ensure operational documentation and system outputs meet standards and remain available to support audits, inspections, and external reviews.</span></li> </ul> <p><span><strong>Capability / People&nbsp;</strong></span></p><br> <ul> <li><span>Build asset management capabilities through development of training materials, training sessions, and knowledge-sharing sessions across departments.</span></li> <li><span>Drive AMS/CMMS awareness and competence through development of training materials, training sessions and establishment of dedicated forums attended by nominated ‘Champions’.</span></li> <li><span>Fostering open and honest workplace culture to drive collaborative working relationships across functions and departments.</span></li> </ul> <p><span><strong>DIMENSIONS</strong></span></p><br> <ul> <li><span>Oversight of the AMS, ensuring compliance with ISO55001 standard, and incorporating 680,000+ assets across a wide range of asset classes and owners and geographical locations.</span></li> <li><span>Operations and development of the CMMS, incorporating 1100+ users and systems integrations (e.g. D365, RIMMS, etc.).</span></li> <li><span>Office environment. Occasional travel may be required.</span></li> <li><span>Site inspections and visits may be required.</span></li> </ul> <p><span><strong>EDUCATIONAL QUALIFCATIONS</strong></span></p><br> <p><strong><span>Min.</span></strong></p><br> <p><strong><span>Required</span></strong></p><br> <p><strong><span>Desirable</span></strong></p><br> <br> <p><strong><span>Education</span></strong></p><br> <p><span>Bachelor’s degree in engineering, Asset Management, Industrial Engineering, Reliability Engineering, or related discipline from an accredited institution.</span></p><br> <p><span>Master's Degree in Asset Management, Reliability Engineering, Business Administration, or related discipline.</span></p><br> <br> <p><strong><span>Experience</span></strong></p><br> <p><span>Experience in asset management, engineering, maintenance, reliability, or railway operations, including experience in a leadership role.</span></p><br> <p><span>Experience within railway, metro, transportation, infrastructure, or regulated asset-intensive industries.</span></p><br> <br> <p><strong><span>Skills / Training</span></strong></p><br> <p><span>Skills / Training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with CMMS systems (preferably Maximo), maintenance optimisation, asset lifecycle planning, KPI management, reliability analysis, and data analytics.&nbsp; </span></p><br> <p><span>Fluent in English.</span></p><br> <p><span>ISO 55000 certification, CMRP, IAM certification, RCM, FMECA, reliability engineering, or asset management qualifications.</span></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>The Asset &amp; Maintenance Management System (AMMS) Manager is responsible for leading the Asset Management and Maintenance Systems function for Dubai Metro, ensuring the effective governance, development, implementation, and continuous improvement of asset management frameworks, maintenance strategies, maintenance systems, asset information, and engineering performance processes. The role ensures that asset management practices support safety, reliability, availability, maintainability, lifecycle optimisation, and contractual compliance across all operational and maintenance asset classes under the Keolis-MHI engineering framework.</span></p><br> <p><span><strong>KEY RESPONSIBILITIES</strong></span></p><br> <p><span><strong>Strategic</strong></span></p><br> <ul> <li><span>Leads the development and implementation of asset management strategies aligned with business objectives, contractual requirements, and RTA expectations.</span></li> <li><span>Establishes long-term asset lifecycle frameworks, asset health methodologies, maintenance optimisation programmes, and asset performance management strategies.</span></li> <li><span>Drives continuous improvement initiatives to enhance asset reliability, availability, maintainability, safety, and cost effectiveness.</span></li> <li><span>Supports strategic planning for renewals, obsolescence management, asset replacement programmes, and technology adoption.</span></li> <li><span>Development of asset management documentation, including management plans (e.g. warranty, obsolescence, assets, defect, etc.), policies and strategies to maintain AMS integrity and provide guidelines and procedures to be followed.</span></li> <li><span>Champion digital transformation of asset management, including mobile solutions, digital processes, IoT and integrated data to support condition-based and predictive maintenance regimes.</span></li> </ul> <p><span><strong>Financial</strong></span></p><br> <ul> <li><span>Leads lifecycle cost modelling, asset investment planning, maintenance optimisation </span><span>assessments</span><span>, and business </span><span>case</span><span> development.</span></li> <li><span>Provides</span><span> asset management inputs to budget planning, renewals forecasting, capital investment proposals, and cost-benefit evaluations.</span></li> <li><span>Supports financial optimisation through data-driven maintenance and asset management decision-making.</span></li> </ul> <p><span><strong>Stakeholder / Customer&nbsp;</strong></span></p><br> <ul> <li><span>Acts as the focal point for asset management governance and maintenance systems performance.</span></li> <li><span>Coordinates with RTA, Engineering, Maintenance, Digital &amp; Data teams, OEMs, and external stakeholders to ensure asset management objectives are achieved.</span></li> <li><span>Supports contractual reporting, asset performance reviews, audits, and asset management maturity assessments.</span></li> </ul> <p><span><strong>Operational&nbsp;</strong></span></p><br> <ul> <li><span>Oversee the day-to-day management and optimisation of the AMS to ensure it supports operational needs and adheres to best practices.</span></li> <li><span>Oversee routine CMMS administration and operations, including mobile solutions and integration with related systems (e.g. D365) to ensure system availability for end-users.</span></li> <li><span>Deliver contractual obligations and requirements to the RTA.</span></li> <li><span>Maintain obsolescence registers and trackers for parts, assets and systems nearing end-of-life or support withdrawal.</span></li> <li><span>Maintain high standards of data integrity by defining and enforcing data governance, incorporating structures, hierarchies, and validation rules within the AMS/CMMS.</span></li> <li><span>Embed AMS processes into daily operations where applicable, ensuring seamless workflows across maintenance, inspections, asset tracking, and lifecycle planning.</span></li> <li><span>Ensure the central asset register is continuously updated and reflects accurate asset attributes, condition, criticality, and lifecycle status.</span></li> <li><span>Ensure operational documentation and system outputs meet standards and remain available to support audits, inspections, and external reviews.</span></li> </ul> <p><span><strong>Capability / People&nbsp;</strong></span></p><br> <ul> <li><span>Build asset management capabilities through development of training materials, training sessions, and knowledge-sharing sessions across departments.</span></li> <li><span>Drive AMS/CMMS awareness and competence through development of training materials, training sessions and establishment of dedicated forums attended by nominated ‘Champions’.</span></li> <li><span>Fostering open and honest workplace culture to drive collaborative working relationships across functions and departments.</span></li> </ul> <p><span><strong>DIMENSIONS</strong></span></p><br> <ul> <li><span>Oversight of the AMS, ensuring compliance with ISO55001 standard, and incorporating 680,000+ assets across a wide range of asset classes and owners and geographical locations.</span></li> <li><span>Operations and development of the CMMS, incorporating 1100+ users and systems integrations (e.g. D365, RIMMS, etc.).</span></li> <li><span>Office environment. Occasional travel may be required.</span></li> <li><span>Site inspections and visits may be required.</span></li> </ul> <p><span><strong>EDUCATIONAL QUALIFCATIONS</strong></span></p><br> <p><strong><span>Min.</span></strong></p><br> <p><strong><span>Required</span></strong></p><br> <p><strong><span>Desirable</span></strong></p><br> <br> <p><strong><span>Education</span></strong></p><br> <p><span>Bachelor’s degree in engineering, Asset Management, Industrial Engineering, Reliability Engineering, or related discipline from an accredited institution.</span></p><br> <p><span>Master's Degree in Asset Management, Reliability Engineering, Business Administration, or related discipline.</span></p><br> <br> <p><strong><span>Experience</span></strong></p><br> <p><span>Experience in asset management, engineering, maintenance, reliability, or railway operations, including experience in a leadership role.</span></p><br> <p><span>Experience within railway, metro, transportation, infrastructure, or regulated asset-intensive industries.</span></p><br> <br> <p><strong><span>Skills / Training</span></strong></p><br> <p><span>Skills / Training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with CMMS systems (preferably Maximo), maintenance optimisation, asset lifecycle planning, KPI management, reliability analysis, and data analytics.&nbsp; </span></p><br> <p><span>Fluent in English.</span></p><br> <p><span>ISO 55000 certification, CMRP, IAM certification, RCM, FMECA, reliability engineering, or asset management qualifications.</span></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>At Emirates, our retail and contact centres operate globally! Our international teams play a crucial role in representing our brand, and providing our customers with up to date information regarding our range of products and services. Working with our team means that you serve as a primary means of communication and are often a first point of contact for our valued customers!</p><br><br><p>The Business Systems Manager will manage the business operations process design, impact and implementation for all IT systems pertinent to the department/assigned work stream, working closely with Emirates IT. Serve as senior subject matter expert for assigned functional domain. Manage the IT investment of the department from a business perspective to maximise performance efficiency, return on investment, process analysis and automation translating into tangible productivity increases, cost savings, information system enhancements, user training, business help desk support and active promotion of the departmental systems/PSS among the user community, in synch with the business growth, distribution and operational strategy. Pro-actively participate in achieving the IT and business strategic objectives of the department, by sourcing, validating and providing required information to develop system enhancement proposals and manage business testing, implementation, user requirements and operation thereafter. In all this the job holder has to closely work with Emirates/IT, and external vendors.</p><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Pro-actively lead/seek, validate, document and manage the analysis and requirements of the current and future business technology/functional needs. Interact with business and support unit managers and users across the company, trade and supplier partners, customers and information users to ensure that functionality is maximised and enhancements consistent with business and user requirements and the department’s future direction and strategy. Manage the user requirements, user testing and business rollout of new features.</li><li>Pro-actively monitor systems/functional performance to meet commercial demands Effectively identify, communicate, coordinate and drive solutions to any system instabilities, with the relevant managers/staff/vendors, within pre-agreed SLA’s and keep all relevant business managers and operationally dependant areas updated on a real time basis.</li><li>Organise and manage user testing schedules in a timely manner to ensure that delivered modules, patches or enhancements are tested in a qualitative manner, for implementation across the user community. Organise, coordinate and involve a broad spectrum of users (including outstations) to ensure that testing is thorough and all bugs detected and addressed, prior to roll-out and within business timeframes.</li><li>Manage the development and effective implementation of system usage procedures and ensure that user manuals and on-line help are published and available to all users, so that systems are used uniformly and efficient. Document and ensure all interfaces are tested, implemented and monitored to ensure systems are fully functional. Work closely with Training Manager to provide input on required training materials and e-learning.</li><li>Manage and provide systems help desk, which provides effective user assistance, diagnosis, reporting, escalation, solutions and closure of user problems and incidents. Ensure all systems and process related issues or enhancement requests are investigated, validated, recorded, tracked and managed effectively.</li><li>Participate/Lead, document/review, analyse and evaluate business requirement documents to ensure that they accurately reflect all business needs, pro-actively interact with user process owners and connected user departments or work areas, to review the same and co-ordinate with IT to address deviations. Also responsible to review and validate all user IT requirements documents for the department within business timelines. Scope creep must be managed and addressed to ensure project, bug fixes, patches or enhancement deliverables are not compromised.</li><li>Organise resources to address system operational issues and provide constant support and assistance for all users of the systems, internally and externally. Pro-actively propose, obtain approval and manage enhancements to the systems to meet evolving business processes and strategic distribution requirements.</li><li>Organise and conduct user forums and act as a medium to obtain, evaluate, validate and submit modification proposals, with cost/revenue and efficiency benefits.</li></ul><br><p><strong>SPECIFIC JOB ACCOUNTABILITIES:<br>Emirates Reservation System (ResConnect)</strong></p><br><br><ul><li>Analyse the products, competitors and industry changes to determine the most appropriate product feature sets. Recommend and co-ordinate where necessary competitive analysis, customer needs analysis and market research.</li><li>Be directly involved in the product design throughout the project lifecycle through to deployment and ongoing management. Lead the document development requirements with user flows and storyboards. Review and provide feedback for user acceptance.</li><li>Envisage, adapt and evolve the business processes for alignment and ensure impacted interface systems are aligned and tested.</li></ul>Qualification<p><strong>In order to be successful in this role, you must meet the below requirements:</strong></p><br><br><ul><li>8+ years in Commercial/Sales of experience relevant to the role.</li><li>Degree or Honours (12+3 or equivalent).</li><li>Experience of Airline reservation systems</li><li>Airline operations knowledge</li><li>Online retail knowledge (Airline Domain)</li><li>Retail stores knowledge (Airline Domain)</li><li>Loyalty platform experience (Airline Domain)</li><li>Knowledge of Payment gateways including PCI compliance (desirable)</li><li>Experience with Modern Airline Retailing implementation (desirable)</li></ul><p>At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!</p><br><br>Salary &amp; benefits<p><span>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</span></p><br><br><br> </div>