Job Description

Roles & Responsibilities

Front Desk and Client Interaction

• Welcome and assist arriving clients, high-profile visitors, and corporate partners in an exceptionally courteous, warm, and professional manner.

• Handling incoming calls, sorting general email inquiries, and routing messages accurately.

• Schedule client appointments and manage executive meeting room bookings to avoid scheduling conflicts.

• Maintain a pristine, highly organized, and professional reception area at all times.

Administrative and Operational Support

• Support the Operations, Human Resources and Finance teams with document handling, digital data entry, scanning, and physical filing.

• Coordinate external courier services, manage incoming/outgoing mail distribution, and monitor office supply/pantry inventories.

• Ensure strict adherence to internal document control procedures and corporate administrative best practices.

Executive Support (PA Coverage)

• Provide seamless administrative support to senior management during the scheduled absence of the Executive/Personal Assistant.

• Assist with calendar adjustments, executive meeting setups, and urgent travel coordination when required.

Coordination and Communication

• Work closely with internal departments to ensure smooth operational workflow and clear communication lines.

• Actively follow up with clients, utility vendors, and service providers regarding administrative issues as requested.

Desired Candidate Profile

• Previous experience working in a front desk, receptionist, or administrative support role, ideally within professional services or company formation industries.

• Strong interpersonal and verbal/written communication skills.

• Competent in utilizing Microsoft Office, corporate CRMs, and document management platforms (e.g., SharePoint).

• Impeccable professional appearance, highly meticulous attention to detail, and a distinct, service-oriented mindset.