Job Description
Roles & Responsibilities
Job Summary
We are seeking a highly motivated and experienced Senior Engineer – NOC IP & DWDM to join our Network Operations Center (NOC). The successful candidate will be responsible for monitoring, troubleshooting, and maintaining IP/MPLS and DWDM transport networks to ensure high availability, optimal performance, and compliance with service level agreements (SLAs).
This role requires strong technical expertise in carrier-grade IP and optical transport networks, excellent analytical skills, and the ability to work effectively in a 24×7 operational environment.
Key Responsibilities
Monitor IP/MPLS, DWDM, and optical transport networks using Network Management Systems (NMS).
Perform proactive fault detection, alarm monitoring, and incident management.
Troubleshoot Layer 2/Layer 3 network issues and restore services within defined SLAs.
Diagnose and resolve DWDM, OTN, ROADM, transponder, amplifier, and fiber-related issues.
Support routing protocols including BGP, OSPF, IS-IS, and MPLS technologies.
Coordinate with field engineers, vendors, and internal teams for fault isolation and resolution.
Execute planned maintenance, software upgrades, and network changes following approved MOPs.
Perform Root Cause Analysis (RCA) for major incidents and recommend preventive actions.
Monitor network performance and identify capacity or optimization opportunities.
Maintain operational documentation, network records, and incident reports.
Participate in a 24×7 shift rotation, including weekends and public holidays when required.
Required Technical Skills
IP Networking
TCP/IP
IPv4 & IPv6
MPLS
BGP
OSPF
IS-IS
QoS
VLAN
VRF
L2/L3 VPN
Optical Networking
DWDM
OTN
ROADM
EDFA
Optical Power Testing
Fiber Troubleshooting
SDH/SONET (Preferred)
Network Management Tools
Vendor Technologies
Cisco
Nokia
Huawei
Juniper
Ciena
Infinera
Desired Candidate Profile
Required Qualifications
Bachelor's Degree in Electronics & Communication Engineering, Computer Engineering, Information Technology, or a related field.
5–8 years of hands-on experience in IP/MPLS and DWDM Network Operations.
Experience working in Telecom Operators, Internet Service Providers (ISP), Managed Service Providers, or Data Center environments.
Strong troubleshooting and analytical skills.
Excellent verbal and written communication skills.
Ability to perform effectively under pressure and manage critical network incidents.
Preferred Certifications
What We Offer
Competitive salary and benefits
Opportunity to work on carrier-grade IP/MPLS and DWDM networks
Professional development and certification support
Collaborative and technology-driven work environment
Career growth within a leading telecommunications organization