Job Description

Roles & Responsibilities

• Lead and manage the successful end-to-end delivery and execution of projects within card business domain.

• Act as the primary liaison between internal teams and vendors, ensuring seamless coordination.

• Manage project lifecycles, including requirements gathering, functional specs, process flow mapping, testing, and implementation.

• Proactively identify and resolve bottlenecks, involving relevant stakeholders as needed.

• Develop and maintain detailed project plans, timelines, and milestones for successful execution.

• Monitor progress, manage risks, and ensure projects are delivered on time and within budget.

• Facilitate collaboration between technical teams and business units and relevant stakeholders for smooth implementation.

• Provide regular project status updates, dashboards, and reports to senior leadership.

• Ensure compliance with internal policies and external regulations throughout the project execution.

Desired Candidate Profile

• Qualifications & Experience

  • Bachelor’s degree in a relevant field (i.e. Project Management, Engineering, Technology, or related).

  • 10-15 years of banking industry experience with a proven track record in project management and delivery of complex projects within Cards Technology domain.

  • Strong expertise in Card Management Systems (CMS).

  • Proven ability to manage schedules, resources, and budgets while delivering high-quality projects.

  • Experience working with project management tools (e.g., JIRA, MS Project).

  • Strong understanding of SDLC, IT infrastructure, systems integration, and payments architecture (i.e. CMS, Payment Gateway, Core Banking, Fraud Detection,

  Authorization, Clearing & Settlement).

  • Vendor management experience, including coordination with third-party providers and IT teams.

  • Knowledge of UAE banking regulations and Consumer Protection Regulations (preferred).

  Skills & Competencies

  • Fluent in English.

  • Strong leadership, communication, and stakeholder management skills.

  • Excellent problem-solving and risk management abilities.

  • Domain expertise in cards technology.

  • Technical proficiency in project management methodologies and best practices.

  • Certifications such as PMP, PRINCE2 or equivalent in project management are highly desirable