Job Description

Roles & Responsibilities

Key Responsibilities

CRM Management:

• Maintain and update the company's CRM system with customer, consultant, contractor, and project information.

• Manage and maintain project information in the Odoo ERP system, ensuring all CRM records, tender documents, project documents, quotations, and customer information are accurate, complete, and up to date.

• Generate CRM reports for management.

• Coordinate communication with clients regarding quotations, approvals, and project updates.

Tender & Document control

• Maintain document numbering and revision control.

• Register incoming and outgoing project correspondence.

• Archive all tender and project documents electronically and physically.

• Review tender requirements and submission deadlines.

• Prepare and compile technical and commercial tender documents.

• Organize drawings, specifications, Bills of Quantities (BOQ), method statements, material catalogues, certifications, company profiles, and other required document

Desired Candidate Profile

• Bachelor's Degree or Diploma in Business Administration, Engineering, Project Management, or a related field.

• Minimum 2–3 years of experience in CRM, document control, or tender coordination.

• Experience in the marble, stone, construction, or fit-out industry is preferred.

• Knowledge of tendering procedures and project documentation.

Skills

• Strong document management and organizational skills.

• Excellent communication in English (Arabic is an advantage).

• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).

• Experience with CRM systems and document management software.

• Ability to read technical drawings and BOQs.

• Excellent attention to detail.

• Strong time management and ability to meet strict deadlines.

• Ability to coordinate with multiple departments simultaneously.