Job Description

Roles & Responsibilities

Business Requirements Analysis

Engage with retail lending, credit risk, operations, and product teams to gather origination requirements Analyze current-state loan origination processes on the existing platform (Newgen IBPS) Define future-state origination journeys, workflows, and BPMN process flows on Flowable Prepare BRD, FSD, user stories, and process maps

Loan Origination Domain Customer onboarding & application capture (assisted and digital / STP channels) Credit assessment, scoring, decisioning & policy rule configuration Deviation handling, approval hierarchy & workflow orchestration (BPMN) Documentation, KYC / AML checks & verification Disbursement, limit setup & handoff to core and loan management systems Conventional and Islamic (Murabaha, Ijara) product origination Integration with credit bureau, e-KYC, de-duplication & external services (REST / SOAP APIs)

Stakeholder Management Act as bridge between business and IT Conduct workshops and discovery sessions Coordinate with vendors and product owners Testing & UAT Define test cases and scenarios Support SIT and UAT Track defects and closures through to QG gate sign-off Implementation Support Support the implementation lifecycle across phased go-live waves Assist in training and go-live (greenfield new book first, followed by legacy migration) Provide post-go-live support and hypercare Skills & Competencies Retail lending and loan origination process knowledge Workflow / BPM configuration awareness (Flowable, Camunda, Newgen, or similar) Process mapping and documentation Stakeholder communication Knowledge of API Integration (REST / SOAP), File Formats (XML, ISO, JSON, CSV), Data Mapping & Interface specification

Desired Candidate Profile

Bachelor’s degree in relevant field 8–10 years banking / financial services experience Minimum 5 years of Business Analysis experience on Loan Origination System implementations (e.g., Flowable, Newgen, Finacle Origination, FinnOne, Pega)