Job description

1. Technical Expertise & Support

• Deliver detailed product demonstrations, presentations, and training sessions on cable fault location, Very Low Frequency (VLF) testing, and Partial Discharge (PD) diagnostic systems.

  
  

• Provide pre- and post-sales technical support to customers, distributors, and internal teams.

  
  

• Assist customers in interpreting test results and offer diagnostic insights or recommended actions for cable condition assessment.

  
  

• Support the commissioning, setup, and calibration of MV/HV testing and PD measurement equipment.

  
  

• Prepare technical documentation, user guides, and training materials to enhance client understanding and equipment utilization.

  
  

• Liaise with the engineering and R&D teams to provide feedback on product performance, feature enhancements, and market requirements.

  
  

• Collaborate with the sales and business development teams to identify client needs and propose technically sound solutions.

  
  

• Participate in on-site customer visits, technical seminars, workshops, and webinars to promote awareness of diagnostic testing methodologies.

  
  

• Serve as a subject matter expert (SME) at trade shows, exhibitions, and industry events.

  
  

• Support key account management by providing application-based insights and strengthening customer relationships.

  
  

• Assist in the preparation of technical proposals, tenders, and specifications in coordination with sales and product teams.

  
  

• Ensure that all technical activities are conducted in compliance with company procedures, industry standards, and safety regulations.

  
  

• Maintain accurate records of demonstrations, site visits, and customer communications for reporting and analysis.

  
  

• Stay updated on emerging technologies, IEC/IEEE standards, and diagnostic methodologies relevant to high-voltage cable testing.

  
  

• Bachelor’s Degree in Electrical Engineering or related discipline (Master’s degree preferred).

  
  

• Minimum 3 years of experience in cable testing, insulation diagnostics, or partial discharge analysis.

  
  

• In-depth understanding of MV/HV cable systems, insulation degradation mechanisms, and PD phenomena.

  
  

• Experience in field testing, troubleshooting, and diagnostics of underground cable networks.

  
  

• Familiarity with VLF testing, TDR, and PD testing methods and standards (e.g., IEC 60270).

  
  

• Knowledge of Megger or equivalent testing equipment is an advantage.