Telecaller

Translated
On-site Full Time
UAE , Abu Dhabi
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Job Details

Job Description

Roles & Responsibilities

  • Make outbound calls to organizations across multiple sectors, including IT, Oil & Gas, Banking, Financial Services, Insurance, Energy, Marine, Hospitality, Healthcare, EPC, Manufacturing, Construction, and Industrial sectors to introduce the company's manpower supply, outsourcing, and recruitment services.

  • Generate qualified business leads and maintain an up-to-date database of prospective clients.

  • Conduct regular follow-ups with prospective clients to schedule appointments and identify business opportunities.

  • Arrange meetings for the Business Development team with potential clients.

  • Understand clients' white-collar and blue-collar manpower requirements and coordinate with Sales teams to provide suitable solutions.

  • Handle incoming client inquiries professionally and provide accurate information regarding the company's recruitment, outsourcing, and manpower supply services.

  • Conduct market research to identify new business opportunities, target industries, and potential clients.

  • Achieve daily, weekly, and monthly targets for outbound calls, lead generation, and appointment setting.

  • Coordinate with internal departments to ensure timely responses to client inquiries and manpower requirements.

  • Maintain accurate records of client interactions, follow-ups, and business opportunities using CRM or company databases.

  • Build and maintain strong relationships with prospective and existing clients to support long-term business growth.

Desired Candidate Profile

  • Bachelor's degree or equivalent qualification.

  • 1–3 years of experience in telesales, business development, preferably in the manpower supply, recruitment, or HR industry.

  • Excellent communication skills in English (Hindi and Arabic is an added advantage).

  • Strong interpersonal, negotiation, and convincing skills.

  • Proficiency in MS Office (Excel, Word, Outlook) and CRM software.

  • Ability to work independently and meet targets.

  • Strong organizational and time management skills.


Preferred Skills

  • Knowledge of the UAE manpower supply and recruitment industry.

  • Experience in lead generation and client relationship management.

  • Professional telephone etiquette and customer-focused approach.

  • Ability to handle multiple client follow-ups efficiently.

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