Job description

Find Your Shangri-La in Shangri-La

Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience.

Shangri-La Dubai

About the Role

As a Bar Captain, you will play a key role in ensuring exceptional beverage service and memorable guest experiences. You will support the daily operations of the bar, supervise and motivate team members, maintain high service standards, and work closely with the Food & Beverage leadership team to deliver operational excellence and guest satisfaction. This role requires a hands-on leader who can confidently oversee service, guide colleagues, and create a welcoming atmosphere for guests.

Key Responsibilities

• Supervise the daily operations of the bar and ensure smooth, efficient service delivery.
• Lead, motivate, and support the team to maintain exceptional service standards and guest experiences.
• Interact with guests, handle requests and concerns professionally, and ensure prompt resolution of issues.
• Monitor bar setup, cleanliness, stock levels, and service readiness throughout operations.
• Work closely with the kitchen, stewarding, and other departments to ensure seamless service.
• Support training, inventory control, and adherence to health, safety, and hygiene standards.

About You

• Passionate about Food & Beverage and committed to delivering memorable guest experiences.
• A confident team player with strong leadership, communication, and interpersonal skills.
• Enjoys interacting with guests and creating a welcoming and engaging atmosphere.
• Has solid knowledge of bar operations, beverage service, and hospitality standards.
• Preferably has experience in a luxury bar, restaurant, or 5-star international hotel in a similar role.
• Thrives in a fast-paced environment and demonstrates excellent attention to detail and professionalism.

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.