The Field Sales Executive (FSE) will provide flexible, on-demand support for urgent sales opportunities, special requests, and retail operations. This role requires a dynamic and adaptable individual capable of handling urgent requirements, including market visits, sales support, and special customer cases across various locations. The FSE will cover tasks related to specific events, customer needs, or urgent requests, ensuring minimal disruption to shop operations and contributing to smooth retail functions

Desired Candidate Profile

Key Accountabilities

• Address urgent requests from authorities and special events (e.g., UAE Humanitarian Center, iPhone launches).

• Capture sales opportunities outside regular shop operations.

• Provide temporary coverage for retail staff to ensure continuous store operations.

• Assist with customer inquiries, order fulfillment, and maintaining service standards.

• Conduct market visits to gather insights and support retail operations.

• Report on competitive activities, customer behavior, and emerging sales opportunities.

• Assist with event logistics and maximize sales during product launches or festivals.

• Provide regular updates and reports on field activities, sales, and customer interactions.

Qualifications, experience, skills and competencies: 

Qualifications:

• Minimum bachelor degree in IT, Telecom or Sales and Marketing.

Experience

• 3-5 years in quality assurance, ideally in retail or customer service.

• 2+ years of team leadership experience, focused on coaching and performance.

• Knowledge of TDRA regulations and CPR compliance.

• Familiarity with AI technologies and process optimization.

• Strong experience in reporting, performance analysis, and data-driven decision-making

Skills

• Highly self-motivated and able to act on own abilities

• Effective listening skills that deliver against customer needs

• Passion & motivation for overachieving against KPI’s

• Great at networking and building genuine and productive relationships

• Interest in and awareness of technology

• Mobility within local area

• Evidence of attaining and exceeding service / sales related targets/goals

• Working collaboratively

• Influencing & persuading

• Delivery of Results 

• Focusing on the customer

• May be required to perform additional tasks and responsibilities in line with the needs of the business

• Leadership

• Coaching & Developing