Job title: Trainer & Technical Documentation Specialist Company: Info Labs Global Location: Dubai, United Arab Emirates (on-site) Employment type: Contract / Project-Based engagement Eligibility: Candidates must already be residing in the UAE with a valid residence visa About the role A Digital Twin that operators don't understand gets abandoned. You'll produce the documentation and training that make the platform genuinely usable after the delivery team leaves. What you'll do Write user manuals, administrator guides, SOPs, and quick-reference materials Produce training content — decks, videos, walkthroughs, and hands-on exercises Deliver role-based training to command centre operators, FM teams, and administrators Build and run a knowledge-transfer plan for the client's internal support team Maintain the documentation set through releases and change requests Gather feedback and improve materials based on real user difficulty What you'll bring4+ years in technical writing and/or corporate technical training Excellent written English and the ability to explain complex systems simply Confident presenter, comfortable training mixed-seniority audiences Tooling: MS Office, Camtasia or similar, screen capture and diagramming tools Ability to learn a technical platform quickly by using it, not just by being briefed Nice to have Experience documenting or training on building management, security, or control-room systems Instructional design qualification or e-learning authoring experience (Articulate, Captivate) Location & engagement Based in Dubai, UAE — on-site at Info Labs Global and at the client facility as the project requires Project-based engagement for the duration of the Digital Twin program, with extension subject to project pipeline Applicants must currently be in the UAE with a valid residence visa. We are not sponsoring relocation for this program, and candidates who cannot join within a short notice period will not be considered.