Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the role:

In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.

What you will do:

• Ensures the work area is ready for service with pre- and post-service checks completed; assists in preparation of mise-en-place.

  
  
  

• Directs colleagues and takes responsibility for quality and sequence of service in his/her work area; takes orders for, serves (where applicable, prepares) food and beverages to guests as per hotel standards in a friendly, timely and efficient manner

  
  
  

• Engages in guests’ interaction in a sensitive and appropriate manner; anticipates guest needs and ascertains satisfaction; takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur

  
  
  

• Is visible in the operation, provide recognition, promote good public relations, and handle special requests for guests.

  
  
  

• Trains and coaches team members to ensure that established Cultural, Core Standards and all standard operating procedures are met.

  
  
  

• Works closely with the assistant managers, manager and chef to ensure effective coordination and cooperation between departments

  
  
  

What you bring:

• Has 2 – 3 years of relevant experience within luxury Hotel.

  
  
  

• Technical education in Hospitality management or service methods is preferred

  
  
  

Possess verbal and written proficiency in English. Arabic language will be an added advantage.

What we offer: 

Tax free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning & Development Programmes, Vibrant fitness facilities including Swimming Pool, complimentary room nights in other Four Seasons Hotels worldwide and many more.

Schedule & Hours:

• 48 hours - full time