Company Description Royal Acquisition is an India-based B2B lead generation and appointment-setting company that helps startups, SMEs, and enterprises build predictable sales pipelines through strategic outbound prospecting. The company partners with businesses across North America, Europe, the Middle East, APAC, and other global markets to connect them with qualified decision-makers and accelerate revenue growth. Royal Acquisition focuses on creating the right conversations at the right time through services such as B2B lead generation, appointment setting, SDR support, account-based outreach, and multi-channel campaigns across email and Linked In. With customized outbound strategies, verified B2B data, and a dedicated execution team, Royal Acquisition enables clients to scale pipeline generation and enter new markets with confidence.
Role Description The User Experience Manager is a full-time hybrid role based in Dubai, with flexibility for some work from home. This role is responsible for overseeing end-to-end user experience across digital touchpoints, ensuring that products and services are intuitive, accessible, and aligned with customer needs. Day-to-day responsibilities include planning and conducting user and UX research, leading design thinking workshops, defining UX strategies, and collaborating with product, marketing, and engineering teams to translate insights into actionable designs. The User Experience Manager will create and refine user journeys, wireframes, and prototypes, maintain UX standards and guidelines, and measure the impact of UX improvements on user satisfaction and business outcomes.
Qualifications
Strong foundation in Human Computer Interaction and User Experience (UX), with the ability to apply UX principles to complex B2B products and workflows. Experience with User Research and UX Research methods, including interviews, surveys, usability testing, and analysis of qualitative and quantitative data. Proficiency in Design Thinking, including problem framing, ideation, prototyping, and iterative testing in collaboration with cross-functional teams. Experience leading UX initiatives in digital products or services, preferably within B2B, Saa S, or sales enablement environments. Ability to create clear user flows, wireframes, and low- to mid-fidelity prototypes using modern UX/UI tools (e.g., Figma, Sketch, Adobe XD). Excellent communication and stakeholder management skills, with experience presenting research findings and design rationales to non-design audiences. Demonstrated ability to work in a hybrid environment, coordinating with distributed teams and managing priorities independently. Bachelor’s degree in a relevant field such as HCI, Design, Psychology, Computer Science, or equivalent practical experience.