1. Lead the implementation, maintenance and continuous improvement of the Quality Management System (QMS/IMS) across all airport departments, reporting to the Director – Compliance

2. Manage the internal quality audit programme, ensuring conformity with the Aerodrome/SMS Manual, GCAA regulations and associated documentation

3. Monitor operational activities for procedural compliance and oversee completion of corrective and preventive actions (CAPA)

4. Produce and maintain quality documentation including the IMS Manual, policies and procedures

5. Conduct Management Reviews and communicate QHSE results across the organisation

6. Advise the Accountable Executive on quality, environmental and occupational health & safety matters

7. Monitor quality indicators through statistical analysis to identify existing and potential problems

8. Ensure quality assurance for aeronautical data and data traceability in accordance with GCAA requirements

9. Supervise and develop the compliance (Quality & HSE) team, setting performance standards and improvement plans

10. Support quality certifications and regulatory audits in line with ISO standards and GCAA requirements

11. Participate in overall business strategy and present the organisation positively to stakeholders and regulators

Desired Candidate Profile

1. Bachelor's degree in Business Administration, Aviation Management or related field; advanced degree or certification in Quality/Safety preferred

2. Minimum 5–8 years of QHSE experience, preferably in aviation, airports or ground handling

3. Trained and experienced in safety and quality management systems, auditing, ISO standards (9001/14001/45001) and IATA standards; lead auditor certification an advantage

4. Familiar with the GCAA regulatory framework (CAR/CAAP/GM), including the State Safety Programme / Aerodrome SMS (CAR Part X), Aerodrome Certification Process (CAAP 30) and Aerodrome Projects (CAAP 5)

5. Strong leadership, communication and stakeholder management skills, with experience presenting to regulators and executive management

6. Analytical mindset with experience using quality indicators and statistical analysis for continuous improvement