Our client is a Dubai-based IT distribution and solutions company specializing in IT infrastructure, cybersecurity, and advanced technology solutions across the Middle East and Africa (MEA).

Job Title: E-Commerce Executive Industry: IT Distribution / Technology Trading (UAE Market) ________________________________________ Job Summary The E-Commerce Executive will manage and grow the company’s online sales channels across the UAE and GCC, including marketplaces and B2B portals. The role involves handling IT product listings, pricing aligned with the local market, inventory coordination, and supporting digital sales growth for hardware, software, and networking solutions.

Salary: upto 8000 AED

Benefits: Standard UAE Benefits

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Key Responsibilities

1. Marketplace & Channel Management (UAE Focus)

• Manage listings and sales on platforms such as Amazon, Noon, and other regional platforms

• Coordinate with marketplace account managers for promotions and campaigns

• Ensure compliance with UAE marketplace policies and VAT requirements

  2. Product Listings (IT Distribution Focus)

  • Create and maintain detailed listings for IT products (laptops, printers, servers, networking devices, accessories)

  • Upload Arabic + English content where required

  • Ensure accurate specs, SKU mapping, and warranty details (important in UAE market)

  • 3. Pricing & Market Alignment

    • Monitor competitor pricing across UAE distributors and online sellers

    • Adjust pricing based on:

      • Import costs & currency fluctuations

      • UAE VAT (5%)

      • Market demand and promotions

    • Coordinate with sales team for B2B pricing strategies

    • 4. Inventory & Supply Chain Coordination

      • Work closely with warehouse (JAFZA / Dubai mainland operations)

      • Sync stock across ERP and online platforms

      • Manage backorders, lead times, and product availability

      5. Order Processing & Fulfillment

      • Handle daily order processing (B2C & B2B)

      • Coordinate with logistics partners (Aramex, Fetchr, etc.)

      Ensure timely delivery across UAE and GCC

    • 6. Sales Performance & Reporting

      • Track KPIs such as:

        • Revenue by channel

        • Conversion rates

        • Top-selling SKUs

      • Prepare weekly/monthly reports for management

      • Identify high-demand IT categories (e.g., gaming laptops, networking gear)
        

Desired Candidate Profile

• Possesses a Bachelor's degree in Business, Marketing, or a related field.

• Minimum of 3-5 years of experience in e-commerce, specifically within the IT distribution sector.

• Demonstrates a strong understanding of e-commerce platforms.

• Has a proven track record of driving sales growth and achieving revenue targets.

• Exhibits proficiency in data analysis and reporting tools to track key performance indicators.

• Displays excellent communication and interpersonal skills to collaborate with cross-functional teams.

• Strong knowledge of UAE marketplaces (Amazon, Noon)

• Demonstrates strong organizational skills and the ability to manage multiple projects simultaneously.

• ERP system experience (SAP, Oracle, or similar)

• Advanced Excel skills (pivot tables, reporting)

• Possesses a deep understanding of IT product categories, specifications, and market trends.

• Familiar with SEO/SEM strategies and digital marketing techniques.

• Has experience with inventory management and supply chain logistics.

• KPIs (UAE Market Specific)

  • Marketplace sales growth (Amazon/Noon)

  • Stock availability rate

  • Order fulfilment SLA (same/next day delivery UAE)

  • Return rate & customer satisfaction

  Campaign performance during peak seasons

• Key Competencies

  • Strong attention to detail (especially product specs)

  • Analytical mindset for pricing and sales optimization

  • Ability to work in a fast-paced trading environment

  Coordination across sales, warehouse, and finance teams

• Preferred Knowledge

  • Understanding of UAE IT distribution ecosystem

  • Familiarity with local compliance:

    • VAT invoicing

    • Import/export processes

  • Basic knowledge of Arabic (advantage)