Job description

Job Title: Tele Sales Executive – Shipping & Freight Forwarding

Experience: 2–3 Years

UAE location

Salary: AED 4,000 + 5000 + commission

Nationality: Any

Gender: Any

Key Responsibilities

• Make outbound calls to prospective customers to promote freight forwarding and logistics services.

• Generate qualified leads and convert them into new business opportunities.

• Build and maintain strong relationships with new and existing customers.

• Understand customer shipping requirements and recommend suitable air, sea, and land freight solutions.

• Prepare and follow up on quotations in coordination with the operations and pricing teams.

• Maintain regular follow-ups with prospects to close sales opportunities.

• Achieve monthly and quarterly sales targets.

• Update customer interactions, sales activities, and lead status in the CRM system.

• Coordinate with internal departments to ensure smooth execution of shipments.

• Stay updated on freight rates, market trends, and competitor activities.

• Resolve customer inquiries and provide excellent customer service throughout the sales process.

Required Qualifications

• Bachelor's degree in Business Administration, Logistics, Marketing, or a related field.

• 2–3 years of Tele Sales experience in a Shipping, Freight Forwarding, or Logistics company.

• Strong understanding of Air Freight, Sea Freight, LCL/FCL, Import & Export, and Customs procedures.

• Experience in lead generation, cold calling, and client acquisition.