Position Overview:

The Housekeeping Supervisor is responsible for maintaining the highest standards of cleanliness, organization, and presentation throughout the residence. This role involves supervising the housekeeping team while also actively participating in daily housekeeping duties to ensure that the mansion is consistently maintained to luxury residential standards.

The Housekeeping Supervisor must take a hands-on approach by assisting with cleaning, organizing, laundry, and general housekeeping tasks when required. The role requires strong attention to detail, discretion, and professionalism in order to maintain a comfortable and immaculate environment for the Principal and family.

Key Responsibilities

Housekeeping Operations

• Oversee daily housekeeping operations to ensure the residence is maintained to the highest standard of cleanliness and presentation.

• Prepare and organize daily, weekly, and monthly cleaning schedules for all areas of the property.

• Ensure all rooms, living spaces, service areas, and outdoor areas are clean, organized, and properly maintained.

• Conduct routine inspections to ensure that housekeeping standards are consistently met.

• Ensure the residence is always presentable and ready to receive the Principal or guests at any time.

Hands-On Cleaning Duties

• Actively participate in cleaning duties alongside the housekeeping team when necessary.

• Assist with general housekeeping tasks including cleaning rooms, bathrooms, living areas, and common spaces.

• Support laundry operations including washing, ironing, folding, and organizing clothing and linens when required.

• Assist with deep cleaning tasks and special cleaning projects when needed.

• Ensure all cleaning activities are completed efficiently and according to established household standards.
  

  Staff Supervision and Coordination
  
  

• Supervise housekeeping staff to ensure tasks are completed properly and efficiently.

• Assign daily responsibilities to housekeepers and cleaners according to operational needs.

• Provide guidance and support to team members to maintain consistent service standards.

• Monitor staff performance and ensure professionalism, proper grooming, and respectful conduct.

• Report any staff concerns or operational issues to the House Manager.
  

  Cleaning Standards and Presentation
  

• Maintain the highest standards of cleanliness, hygiene, and organization throughout the residence.

• Ensure that furniture, décor, fixtures, and surfaces are properly cleaned and maintained.

• Monitor the condition of linens, towels, upholstery, and household fabrics.

• Coordinate deep cleaning schedules for specialized areas such as marble surfaces, chandeliers, delicate furnishings, and upholstery.
  

  Inventory and Supplies Management
  

• Monitor inventory levels of cleaning products, toiletries, linens, and housekeeping supplies.

• Ensure proper storage and labeling of cleaning materials and equipment.

• Prepare supply requests and inform the House Manager when replenishment is required.

• Maintain organized storage areas for housekeeping tools and materials.
  

  Laundry and Linen Management
  

• Oversee the proper handling, cleaning, and organization of household linen and clothing.

• Ensure delicate fabrics and special garments are handled with appropriate care.

• Maintain organized linen storage and rotation to ensure quality and longevity.

• Support laundry operations when additional assistance is required.
  

  Maintenance and Reporting
  

• Identify maintenance issues within the residence and promptly report them to the House Manager or maintenance team.

• Monitor and follow up on repair requests to ensure issues are resolved.

• Maintain basic records of housekeeping activities and supply usage when required.
  

  Guest and Event Preparation
  

• Ensure guest rooms and guest areas are prepared and presented to the highest standard.

• Assist with preparation and cleaning before and after family gatherings or private events.

• Coordinate with the House Manager and other household staff to ensure smooth preparation and service for guests.
  

  Confidentiality and Professional Conduct
  

• Maintain strict confidentiality regarding all matters related to the Principal, family members, guests, and household operations.

• Demonstrate professionalism, discretion, and respect for the privacy of the residence at all times.

• Maintain a calm, respectful, and cooperative working relationship with other household staff members.
  

  Additional Duties

• Assist with general household tasks when required to support smooth household operations.

• Provide support to other departments during busy periods or special household activities when requested.

• Perform additional duties reasonably assigned by the House Manager or authorized representative to ensure the proper maintenance and operation of the residence.

Desired Candidate Profile

The Housekeeping Supervisor must demonstrate:

• Strong attention to detail

• Professional conduct and discretion

• A hands-on approach to housekeeping duties

• Respectful teamwork with other staff members

• Commitment to maintaining a clean, organized, and comfortable residence for the Principal
  

All duties must always be carried out in the best interest, comfort, and privacy of the Principal and family.