• Assist the sales team with order processing, quotations, and invoicing.

• Coordinate with domestic and export customers regarding order details, delivery schedules, and product availability.

• Maintain and update customer records in the CRM system.

• Work closely with the warehouse and logistics teams to ensure timely deliveries.

• Handle customer inquiries and resolve any issues related to orders or products.

• Prepare and manage sales reports, tracking performance and trends.

• Support marketing activities, showroom management and promotional events.

• Ensure pricing accuracy and assist in contract preparation.

• Process payments and follow up on outstanding invoices.

Desired Candidate Profile

• Degree in business administration, logistics or accounting.

• Proven experience in a sales administration, customer service, or sales support role, preferably in the furniture industry.

• Strong communication and organizational skills.

• Ability to multitask and work in a fast-paced environment.

• Attention to detail and problem-solving abilities.

• Experience working with furniture retailers, distributors, or interior designers is a plus.

• Experience in FF&E packages is a clear advantage.

• Proficiency in POS, MS suite – especially Excel, CRM and ERP.

• Excellent level of English, especially written.