Job description

About the Company Our client is an established, fast-growing retail and trading group in the UAE, serving customers across multiple branches with a strong focus on operational efficiency, data accuracy, and customer trust.
As the business scales, they are strengthening their IT function and are looking to bring on a Junior Database Administrator to support the reliability and performance of their core business systems.
The Role The Junior Database Administrator will support the day-to-day administration, monitoring, and maintenance of the company's databases and CRM systems, working closely with the IT team to ensure systems are secure, available, and performing well.
This is a hands-on role suited to someone early in their career who is comfortable working with data, CRM platforms, and Excel in a live commercial environment.
Key Responsibilities Support administration, monitoring, and routine maintenance of company databases and CRM systems.
Maintain and update records within CRM systems (Salesforce, Zoho, or similar), ensuring data accuracy and integrity.
Monitor database and CRM performance and data quality, escalating issues promptly.
Perform regular backups and assist with restore and disaster recovery testing.
Assist in implementing and maintaining database and CRM security, access controls, and user permissions.
Prepare and maintain Excel-based reports, trackers, and dashboards for internal use.
Support data migration, import/export, and integration tasks between business systems.
Troubleshoot database and CRM-related issues in coordination with application and infrastructure teams.
Maintain accurate documentation of database and CRM configurations, procedures, and change logs.
Assist senior team members and IT management with system upgrades, patching, and process improvements.
Base Salary: AED 4,000 – 5,000 per month + Benefits as Labour Law & Companies internal policies Requirements Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
1–3 years of experience in a database administration, CRM support, or systems support role.
Working knowledge of CRM systems required; experience with Salesforce or Zoho preferred.
Strong proficiency in Excel (formulas, pivot tables, data management).
SQL knowledge is not required.
Familiarity with Windows and/or general business software environments.
Strong attention to detail and a methodical, disciplined approach to data integrity and security.
Excellent to good English communication skills, written and verbal, required.
Open to all genders and all nationalities.