Job Title: MS Dynamics CRM Tester Experience: 8+ Years Location: Abu Dhabi UAE (work from office 5 days a week) Job Summary We are looking for an experienced MS Dynamics CRM Tester with strong expertise in the Airline Booking/Reservation domain and Automation Testing using Selenium Java to join our QA team. The role involves validating CRM workflows, integrations, and end-to-end airline booking journeys across web, mobile, API, and automation frameworks while collaborating with onsite and offshore teams. Key Responsibilities · Perform functional, integration, system, regression, and automation testing for Microsoft Dynamics CRM (Dynamics 365) applications. · Design, develop, and maintain automation test scripts using Selenium Web Driver with Java. · Validate end-to-end airline booking workflows, including flight search, reservations, ticketing, payments, check-in, loyalty programs, cancellations, and customer service modules. · Create and execute test cases, test plans, automation suites, and test scenarios based on business requirements and user stories. · Test CRM integrations with airline systems such as booking engines, payment gateways, loyalty platforms, and third-party APIs. · Perform API testing using Postman/REST clients. · Execute SQL queries for backend data validation. · Work closely with Business Analysts, Developers, and Product Owners across onsite (Abu Dhabi) and offshore teams. · Participate in Agile/Scrum ceremonies and contribute to sprint planning and release cycles. · Log, track, and manage defects using JIRA/Azure Dev Ops. · Support UAT cycles, production release validation, and automation regression execution Required Skills & Experience · 8+ years of experience in Software Testing/QA. · Hands-on testing experience in Microsoft Dynamics CRM (Dynamics 365). · Strong experience in the Airline Booking/Reservation domain with knowledge of booking, ticketing, check-in, loyalty, and ancillary services. · Hands-on Automation Testing experience using Selenium Web Driver with Java. · Experience in building and maintaining automation frameworks using Selenium, Java, Test NG/JUnit, and Maven/Gradle. · Experience in API testing and integration testing using Postman/REST Assured. · Experience with SQL for data validation. · Strong understanding of STLC, SDLC, and Agile methodologies. · Experience with Test Management and Defect Tracking tools (JIRA/Azure Dev Ops). · Excellent analytical, problem-solving, and communication skills. · Experience working with distributed onsite/offshore teams.