Business Performance:

• Plan and execute daily routes covering assigned workshops, garages, fleet and trade customers efficiently.

• Load, verify and deliver the correct parts, lubricants, batteries and related products against approved documents.

• Actively promote available stock, fast-moving items, campaigns and new products during customer visits.

• Generate on-route sales, identify new customers and refer larger opportunities to the Parts Sales Executive/Manager.

• Collect approved cash/COD payments, obtain delivery acknowledgements and submit all collections and documents within required timelines.

• Maintain accurate van stock records, daily sales/delivery reports, returns and replenishment requirements.

• Report customer demand, competitor activity and frequently requested products to the sales team.

  
  

Customer Focus:

• Maintain professional and reliable service across the assigned customer route and delivery schedule.

• Confirm deliveries, communicate delays and resolve routine delivery discrepancies promptly.

• Build strong relationships with regular route customers and identify opportunities to increase share of wallet.

• Handle returns, signatures and customer documents accurately and escalate complaints when required.

  
  

People Development and Teamwork:

• Coordinate with the Sales Coordinator, warehouse, Parts Advisors and Sales Executives before dispatch and during route execution.

• Provide timely route updates and support urgent customer requirements where operationally feasible.

• Participate in product, road safety and sales training and support team sales campaigns.

  
  

Quality:

• Conduct basic daily vehicle checks and maintain van cleanliness, security and appropriate stock storage conditions.

• Comply with UAE traffic laws, company driving policy, route controls and Health & Safety requirements.

• Protect company cash, stock, documents and customer information from loss or misuse.

• Follow FIFO/stock-handling requirements and immediately report shortages, damages, accidents or discrepancies.

  
  

Key Accountabilities:

• Achieve assigned route sales and delivery productivity targets.

• Maintain on-time and accurate deliveries with minimum returns or discrepancies.

• Ensure full accountability for van stock, cash/COD collections and documentation.

• Develop customer relationships and generate incremental field-sales opportunities.

• Maintain safe driving performance and full compliance with company and legal requirements.

Desired Candidate Profile

• High school diploma or equivalent.

• Valid UAE driving license appropriate for the assigned vehicle and a clean/acceptable driving record.

• Basic knowledge of automotive parts, lubricants and batteries.

• Ability to handle delivery documentation, basic sales transactions and cash/COD controls.

• Good communication and basic selling/negotiation skills.

• Familiarity with UAE routes and industrial/automotive customer areas.

• Physically fit to safely handle parts/products within company lifting limits.

Key Performance Areas (KPAs) :

Briefly summarize the main areas in which this job’s performance is measured on -

• Route Sales & Incremental Revenue

• On-Time / Accurate Delivery

• Van Stock & Cash Accountability

• Customer Coverage & Retention

• Road Safety & Compliance

Experience:

• 2+ years of UAE delivery/van sales experience, preferably in automotive parts, lubricants, batteries, FMCG or a comparable route-sales environment.

  
  

Core Competencies:

• Customer Obsession

• Collaboration

• Accountability & Ownership

• Agility & Innovation