Manage daily aftersales and service operations.
Lead service reception and coordinate with workshop teams.
Ensure customers receive professional, timely service and clear updates.
Monitor service quality, productivity, and customer satisfaction.
Coordinate with technicians and other departments to resolve service issues.
Support the achievement of service targets and operational standards.
Desired Candidate Profile
10–15 years of UAE experience in the automotive dealership service industry, including service reception management.
Previous experience as a Service Manager is required.
Strong knowledge of aftersales and service operations.
Native Arabic speaker, fluent in English and Hindi.
Experience with Chinese automotive brands is an advantage.
Valid UAE driving license is mandatory.