الوصف الوظيفي

Job Objectives

Study specifications to find integrated solutions and work on designing and managing networks, ensuring they are valid to guarantee the operation of systems that meet the strategic needs of information technology and the requirements of various sectors and departments at the Community Development Authority.

Operational Duties and Responsibilities

Analyze the requirements of departments and sectors for network systems to determine the required technical specifications and their accessories, and propose suggestions and solutions according to the internal capabilities of the Authority and based on global best practices in the field.

Design and manage wired and wireless networks (LAN, WAN, MPLS, Wi-Fi), and verify them to ensure their validity and alignment with the strategic needs of information technology.

Manage VoIP application and device protocols across LAN & WAN networks.

Manage and monitor Network Access Control (NAC) systems and apply network access terms and policies in accordance with information security procedures and policies.

Design network security levels and manage security devices such as IDS, IPS, and Firewalls.

Develop contingency plans for internal and external network line outages and work on testing them periodically to ensure no interruption of the Authority's services.

Develop an integrated plan to respond to security incidents and address any network security vulnerabilities in accordance with policies and procedures.

Follow up with suppliers to provide network maintenance contract services, monitor contracts, and verify the implementation of terms as agreed upon with the companies.

Prepare technical specifications and evaluate price offers for network designs and equipment within the scope of projects according to requirements.

Document network infrastructure assets and update records.

Perform periodic inspection and matching with checklists to verify network security operation.

Supervise the maintenance of networks, their equipment, and daily operations, and work to ensure the security and safety of the Authority's networks.

Coordinate and follow up with service providers from telecommunications and external institutions to secure network connection lines to provide services to the Authority according to requirements, covering the strategic needs of the Information Technology Department and various sectors and departments.

Work to provide technical support to network users and raise recommendations to improve services provided by the Information Technology and Digital Transformation Department.

Provide network and infrastructure-related services, such as conducting periodic network tests and inspections, extracting backups, or updating periodic maintenance schedules.

Plan and coordinate projects related to the Authority's data center and network and supervise their implementation according to requirements.

Prepare and design changes in network systems and follow up on updates according to developments in the field of networks and infrastructure and in accordance with the Authority's requirements.

Work with the department's teams to prepare everything related to infrastructure and network systems in Service Level Agreements (SLA).

Study modern technologies in the market to keep pace with developments in the field of networks and infrastructure and provide improvement recommendations according to work requirements.

Contribute to developing policies and procedures for the Infrastructure Section and ensure compliance with them in executing operations and projects related to networks.

Commit to the information security policies and procedures adopted by the Authority and work to comply with controls to ensure the confidentiality of information.

Any other tasks and responsibilities within the scope of the job.

Educational Requirements

Bachelor's degree in Information Technology or equivalent.

Proficiency in Arabic and English (speaking and writing).

Certified certificates in networking or their equivalent from leading networking companies such as Huawei, Citrix, Cisco, Palo Alto, HP Aruba.

Solution Architecture.

Experience Requirements

5 – 7 years in the field of networks and infrastructure.