JAM Event Services is looking for a highly organised, people-oriented HR & Office Administrator to join our Dubai office on a full-time basis.

This is a hands-on role covering all facets of office operations alongside high-level HR and administrative support. It suits someone with prior office management and HR coordination experience who thrives in a fast-paced environment, enjoys multitasking, and can independently juggle a wide range of operational priorities.

Location: Dubai, United Arab Emirates (on-site)

Type: Full-time

Reports to: Finance Director

Start date: ASAP

OFFICE MANAGEMENT

• Ensure the smooth daily running of the office and oversee all administrative functions to maintain an efficient, professional working environment.

• Supervise and coordinate office staff, vendors and service providers including cleaning, IT support, security and maintenance teams.

• Manage procurement and inventory of office supplies.

• Monitor and schedule regular maintenance of office equipment and coordinate repairs or upgrades.

• Oversee utilities and service contracts, ensuring timely renewals and payments.

• Liaise with building management on maintenance, access control, parking allocation and shared facilities.

• Maintain organised records of company licences, trade licences, tenancy agreements and renewal schedules.

• Oversee incoming and outgoing correspondence and manage digital and physical document archiving to company standards.

• Support onboarding and offboarding, including desk setup and exit clearance coordination.

• Handle IT setup for new employees, including software installation and access to company folders on SharePoint.

• Act as the point of contact for staff queries relating to administration, logistics and facilities.

• Assist in implementing company-wide administrative policies and standard operating procedures.

• Oversee general office upkeep to maintain a welcoming and tidy workspace.

• Greet and look after guests professionally, manage the front door, receive deliveries and maintain visitor sign-in procedures.

• Maintain strict confidentiality of data, employee information and sensitive company records.

• Handle ad hoc executive support such as flight bookings, business travel and related coordination.

HR ADMINISTRATION

• Oversee the hiring process for new full-time staff members.

• Manage visa processing, work permits and renewals in coordination with the PRO and relevant government authorities.

• Handle core HR documentation including employment contracts, promotion letters and termination notices.

• Maintain and update HR databases, employee records and files in line with company policy and data protection standards.

• Administer the HR software platform, provide employee access and keep records accurate and up to date.

REQUIREMENTS

• Proven experience working within the GCC region, particularly the UAE and KSA.

• Knowledge of UAE and KSA labour law, employment regulations and compliance requirements.

• Experience managing the full employee lifecycle: recruitment, onboarding, contracts, employee relations, performance management and offboarding.

• Solid understanding of work permit, visa, immigration and government relations processes across the GCC.

• Proven experience in office management.

• Excellent organisational and communication skills.

• Strong knowledge of compensation and benefits administration, payroll coordination and workforce planning.

• Experience handling disciplinary matters, grievance procedures and conflict resolution in line with local labour law.

• Proficiency with HRIS platforms and office productivity tools (Microsoft Office 365, Excel, SharePoint).

• Experience managing vendors, procurement and facilities.

• Tech-savvy, with a quick aptitude for new systems and apps.

• Comfortable working independently and taking initiative.

• High level of discretion and professionalism in handling confidential information.

• Knowledge of health-and-safety compliance and office best practice.

Please note: candidates who already hold their own UAE residence visa are preferred.