Your Journey Starts Here.

This Isn't Just A Role - It's A Position Within A Global Lifestyle Powerhouse.

At The Group, you'll operate at the crossroads of culture, entertainment, and commercial ambition - contributing to an ecosystem that spans hospitality, entertainment, real estate, and beyond.

The Opportunity

A Platform for Those Who Deliver.

Whether you're in a frontline role, a specialist function, or a leadership position, every role presents an opportunity to make a meaningful impact.

Roles and Responsibilities

You Take Ownership. You Deliver With Precision.

You approach your responsibilities with discipline, a clear understanding of what the business requires, and a consistent attention to quality - working collaboratively and focused, at all times, on delivering meaningful output.

• A minimum of 6-8 years of Supervisory Experience in a High-Volume Environment within the UAE in a Specialised IT Role.
  
• A Bachelor's Degree in Computer Science, Information Technology, or a related field would be advantageous.
  
• An exquisite track record as an IT Specialist or in a similar capacity within a hotel or Hospitality Environment, to elevate FIVE's Gold Standard to New Heights.
  
• Unparalleled knowledge of computer systems, networks, hardware, and software, with hand-crafted expertise in the field.
  
• Proficiency in troubleshooting and resolving technical issues, adding a touch of first-in-class problem-solving to every task.
  
• Familiarity with Hotel-Specific Applications and Property Management Systems is a plus.
  
• Proven experience in Project Management and the exceptional ability to handle multiple tasks simultaneously.
  
• Desirable certifications, such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA), signify an industry-leading commitment to continuous improvement.
  
• A strong understanding of Industry Regulations is beneficial.
  
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
  
• Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with guests, FIVE Tribe Members, and stakeholders.
  
• Next-Level Organisational and Supervisory skills, effectively leading and inspiring the FIVE Tribe to New Heights.
  
• Find creative solutions and take ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.
  
• Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
  
• u2018FIVE-Styledu2019 Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
  
• Impeccable communication skills, both verbal and written, with fluency in English. Additional languages are a plus.
  
• A hands-on attitude, fuelled by a u2018Can-Do!u2019 Spirit.
  
• Offers next-level Technical Support to FIVE Tribe Members and Guests, addressing hardware, software, and network-related issues.
  
• Troubleshoots and resolves technical problems promptly, ensuring minimal disruption to FIVE's Operations, adding a personalised touch to each solution.
  
• Assists in the Setup and Configuration of computer systems, printers, and other IT equipment, ensuring a u2018FIVE-Staru2019 experience for users.
  
• Promptly responds to support tickets and inquiries, meticulously Documenting Issues and Resolutions, adding a sensational level of professionalism to each interaction.
  
• Expertly monitors and maintains FIVE's computer Networks, both wired and wireless, guaranteeing exquisite Connectivity, top-notch performance, and robust Security Protocols.
  
• Diligently implements Network Security Measures, ensuring an industry-leading level of Protection for Data Integrity, while curating regular Audits for comprehensive Security Assessments.
  
• Installs, configures and maintains servers, switches, routers, and other network devices, using visionary Expertise to Optimise Network Performance.
  
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Desired Candidate Profile

• A minimum of 6-8 years of Supervisory Experience in a High-Volume Environment within the UAE in a Specialised IT Role.
  
• A Bachelor's Degree in Computer Science, Information Technology, or a related field would be advantageous.
  
• An exquisite track record as an IT Specialist or in a similar capacity within a hotel or Hospitality Environment, to elevate FIVE's Gold Standard to New Heights.
  
• Unparalleled knowledge of computer systems, networks, hardware, and software, with hand-crafted expertise in the field.
  
• Proficiency in troubleshooting and resolving technical issues, adding a touch of first-in-class problem-solving to every task.
  
• Familiarity with Hotel-Specific Applications and Property Management Systems is a plus.
  
• Proven experience in Project Management and the exceptional ability to handle multiple tasks simultaneously.
  
• Desirable certifications, such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA), signify an industry-leading commitment to continuous improvement.
  
• A strong understanding of Industry Regulations is beneficial.
  
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
  
• Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with guests, FIVE Tribe Members, and stakeholders.
  
• Next-Level Organisational and Supervisory skills, effectively leading and inspiring the FIVE Tribe to New Heights.
  
• Find creative solutions and take ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.
  
• Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
  
• u2018FIVE-Styledu2019 Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
  
• Impeccable communication skills, both verbal and written, with fluency in English. Additional languages are a plus.
  
• A hands-on attitude, fuelled by a u2018Can-Do!u2019 Spirit.