This is the primary managerial position overseeing cleaning staff in a given facility. The position typically includes supervising, training, hiring, and assisting cleaning associates to ensure that all work complies with corporate standards and satisfies the client's demands.
- Assist the Head of Cleaning Services in the managing, control, and supervision of a team of cleaning staff
- Management of the time and attendance system, including verification of all data and timesheets
- Actively involved in the delivery of training and to assist the Facilities Manager in staff supervision, monitoring of work performance, and welfare matters
- Ensure service level agreements are met
- Assist the Head of Cleaning Services with performance reviews
- Complete Return to Work interviews
- Ensure work is carried out under health, hygiene and safety procedures
- Maintain records relevant to the department: training records; staff attendance; maintenance repairs and servicing
- Assist the Head of Cleaning Services with supervising external cleaning services, and the correct disposal of white goods under current legislation
Skills
Excellent communication.
Customer service.
Time management