Job Description:

We are seeking a seasoned and results-driven Business Support and Sales Associate with at least two years of experience to join our team. In this role, you will act as business support and will be responsible for promoting and selling our character-building educational courses and books to families and parents. You will play a crucial role in expanding our customer base and driving revenue growth, as well as representing Tafakkur at book fairs and other events.

Responsibilities

-Visitor and Customer Interaction:

• Greet visitors and answer phone calls.
• Respond to queries via WhatsApp and social media.
• Provide general support and maintain product knowledge.

-Administrative Tasks:

• Prepare reports, Excel sheets, and documents.
• Update company websites and manage contact lists.
• Order office supplies and handle media storage.

-Sales and Customer Relations:

• Identify and develop new sales opportunities.
• Maintain and grow existing customer relationships.
• Prepare sales presentations and meet sales targets.
• Provide ongoing support and manage accounts.

-Event Representation:

• Represent the company at events and book fairs.
• Support the manager and team as needed.

-Social Media and Orders:

• Stay updated on social media trends.
• Manage online orders, payments, and shipping.

Qualifications:

• Minimum of two years of sales/business support experience, preferably in the education sector.
• Excellent communication skills, both written and verbal.
• Strong organizational and multitasking abilities.
• Proficiency in using Microsoft Office Suite and customer management software.
• Experience in customer service and administrative roles is preferred.
• Ability to work independently and as part of a team.
• High level of professionalism and attention to detail.

About Tafakkur:

At Tafakkur, we are committed to nurturing character and integrity within families and communities. Our educational courses and books are designed to support parents in fostering virtues such as empathy, resilience, and critical thinking in their children. We believe in empowering parents with the resources and knowledge they need to instill strong moral values and ethical principles at home.

For more information, contact us at [Click to show email].