Integrated Gulf Biosystems. 

Integrated Gulf Biosystems (IGB) is a partner of choice for life sciences that covers the entire spectrum of basic research, diagnostics and other applied markets in the Middle East and India. Since its inception in 1999, IGB has focussed on customer satisfaction delivering complete workflows enabled through exemplary service & support.

Accountabilities of the position

We are looking for Key Account Manager- Service Sales, who will be accountable for managing Service Sales Business in assigned territory/ accounts. Accounts are spread over multiple segments like Academia, Genomics research, Food Safety, Infectious disease etc. Position is based out of UAE. Key responsibilities of discussed role includes: 

• Driving consistent Service Sales Contract Business growth in assigned territory/ accounts. 
•  Lead generation and funnel management: Ensure that healthy funnel is generated & managed well through active engagement with Key Stake Holders at all customer sites. 
•  Drive Branded Experience in assigned territory/ accounts to grow loyal customer base by creating the awareness and implementing agreed actions as per management guidance. 
•  Follow Internal Processes and Compliance. Ensure all internal processes are followed in compliance with organization’s guidelines (rolling forecast, lead activity report, etc.) to consistently grow contracts coverage in assigned territory/ accounts while ensuring all customers are professionally served in timely manner. Also actively participate in structured weekly/monthly meetings to update on the progress of business growth in assigned territory/ accounts. 
• Drive active account coverage with ability to promote & sell service products efficiently and hence drive the consistent sale growth in assigned territory/ accounts with minimum support. 
•  Actively collaborate with all cross functional teams to serve customers with Best In Class Services & grow the Service Sales Business in assigned territory/ accounts along with customer delight. 

Skills

Profile of Candidate 

We are looking for professionals who have strong business and technical knowledge, and are keen to develop their career in Service Sales. 

• Should have proven track record in Service Sales with minimum 8 to 10 years of experience.

• Self Motivated Professional driving go to market strategies as per Organization’s requirements.

• Should have a competitive attitude to learn and follow established sales processes to secure business in line with expected business guidelines. 

• Should have ability to implement the stands and position of management efficiently within the assigned territory/ accounts by articulating situation very clearly and effectively to customers. 

• Should have skill set to manage customer relationship to ensure a productive and long-term relationship with strategic customers.

• Has a genuine passion for customer satisfaction and advocate for it internally and externally in a very visible and integral manner. 

• Should be fluent in reading/ writing Arabic & English Languages.

Our Offer  

A professional and multinational business climate in an evolving life sciences company that gives equal importance to employees, customers, and vendors

•  A learning environment where the employee constantly is able to gain knowledge in new frontiers of science and management
•  A competitive package that meets or exceeds industry standards rewarding achievers