Are you passionate about transforming customer experiences and optimizing CRM processes? We are looking for an Oracle Fusion CX Consultant (Techno-Functional) with hands-on experience in Oracle Fusion CX, CPQ, and Salesforce CRM to join our growing team.Hiring: Oracle CX Consultant / CRM Techno-Functional Consultant Location: UAE - Remote Experience: 4–8 Years Required Skills: Must be Oracle Fusion CX Consultant - Techno Functional skills, End to End CX implementation Redwood Key Responsibilities Implement and support Oracle CX (Sales, Service, Field Service) solutions aligned with client business needs. Configure and customize applications using Application Composer, Object/Field Setup, Workflow Configuration, and Redwood components. Lead CRM demos, CRPs, training sessions, and client workshops. Perform data migration using import/export templates. Support Oracle CPQ for pricing rules, configurations, and quote management. Conduct root-cause analysis, troubleshoot issues, and collaborate with Oracle Support for SR resolution. Design and optimize service processes, including service request lifecycle, milestones, and notifications. Work with integration teams—test REST/SOAP APIs using Postman/Soap UI. Build custom reports and dashboards for business insights. Provide guidance and mentorship to junior team members.Required Experience5+ years of experience in Oracle CX (Sales, Service, Field Service, CPQ). Strong understanding of CRM business processes (Sales, Service, CLM, CPQ workflows). Hands-on experience with:Oracle Fusion Sales & Service Oracle Field Service Oracle CPQOracle Marketing Cloud (Eloqua) Redwood / JETCTI integrations CRM data migration API validation: REST/SOAP, Postman, Soap UI. Ability to manage stakeholders, conduct demos, and work directly with clients.