Job description

About the Role

A prestigious Family Office in Dubai is seeking a polished, professional, and service-oriented Receptionist to be the first point of contact for visitors, clients, and business associates. The ideal candidate will possess excellent communication skills, a welcoming personality, and the ability to manage front office operations with the highest level of professionalism, discretion, and confidentiality.

Key Responsibilities

• Greet and welcome guests, VIPs, and business visitors in a warm and professional manner.
• Manage the front desk and ensure the reception area is maintained to the highest standards at all times.
• Handle incoming telephone calls, emails, and inquiries, directing them to the appropriate departments or individuals.
• Coordinate meeting room bookings and ensure meeting spaces are prepared before scheduled appointments.
• Manage incoming and outgoing courier services, mail, and deliveries.
• Assist with travel arrangements, hotel bookings, and visitor logistics when required.
• Maintain visitor records, access logs, and ensure compliance with security protocols.
• Provide administrative support including document preparation, filing, scanning, photocopying, and data entry.
• Coordinate with internal departments to ensure smooth day-to-day office operations.
• Monitor office supplies for the reception area and coordinate replenishment.
• Support office events, meetings, and hospitality arrangements.
• Handle confidential information with the utmost discretion and professionalism.

Skills

Requirements

• Bachelor's degree or Diploma in Business Administration, Hospitality, or a related field.
• 5 years of experience as a Receptionist, Front Office Executive, or Guest Relations Executive, preferably within a Family Office, corporate office, luxury hospitality, private office, or high-end service environment.
• Excellent verbal and written communication skills in English; Arabic is an added advantage.
• Professional appearance with exceptional interpersonal and customer service skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to work in a fast-paced, multicultural environment.
• High level of integrity, confidentiality, and attention to detail.