We are currently seeking experienced Buggy Drivers with Bell Boy experience to join a prestigious Parks & Leisure destination in the UAE.

The ideal candidate will have a strong hospitality background, excellent guest service skills, and experience operating electric buggies while assisting guests with luggage, directions, and transportation within hotels, resorts, parks, or hospitality facilities. The Buggy Driver / Bell Boy is responsible for safely transporting guests, visitors, and their luggage within the property while delivering exceptional customer service and ensuring a memorable guest experience.

Candidates with experience in luxury hotels, resorts, theme parks, or hospitality environments will be highly preferred. The responsibilities will include but not limited to:

Guest Transportation

• Safely operate electric buggies to transport guests and visitors throughout the park or property.

• Assist guests in reaching attractions, reception areas, parking zones, accommodation units, and event venues.

• Follow designated buggy routes and safety regulations at all times.

• Ensure buggy cleanliness and readiness before each shift.

  
  

Bell Services

• Assist guests with luggage handling, loading, unloading, and storage.

• Escort guests to their destinations while providing information about facilities and services.

• Deliver guest luggage, parcels, amenities, and special requests promptly.

• Coordinate with reception and guest relations teams during arrivals and departures.

  
  

Customer Service

• Provide a warm welcome and professional assistance to all guests.

• Respond to enquiries regarding attractions, facilities, events, and services.

• Offer directions and recommendations when required.

• Handle guest requests professionally and courteously.

  
  

Vehicle Inspection & Maintenance

• Conduct daily pre-operation inspections of buggies.

• Report any mechanical defects, damage, or maintenance requirements.

• Ensure batteries are charged and operational.

• Maintain vehicle cleanliness and appearance.

  
  

Safety & Compliance

• Drive cautiously while adhering to company safety procedures.

• Assist guests with safe boarding and disembarking.

• Follow emergency procedures and incident reporting requirements.

• Ensure compliance with company policies and HSE standards.

  
  

Team Coordination

• Coordinate with Front Office, Concierge, Guest Relations, Security, and Operations teams.

• Support special events and VIP guest movements.

• Assist with crowd management during peak periods when required.

Desired Candidate Profile

Education

• High School Certificate or equivalent.

Experience

• Minimum 2 years of experience as a Buggy Driver, Bell Boy, Concierge Assistant, Guest Service Agent, or similar hospitality role.

• Hospitality, Hotel, Resort, Theme Park, or Leisure Industry experience is mandatory.

• Experience handling guest luggage and providing guest transportation services.

• UAE hospitality experience preferred.

Skills

• Excellent customer service and communication skills.

• Good knowledge of hospitality etiquette and guest relations.

• Safe driving practices and vehicle handling skills.

• Professional appearance and positive attitude.

• Ability to work flexible shifts, weekends, and public holidays.

Preferred

• Experience in luxury hotels, resorts, parks, or entertainment attractions.

• Experience handling VIP guests.