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  The Sales Assistant is a key role in our retail team, primarily responsible for driving sales and ensuring a positive and engaging customer experience. The role involves a mix of front-line customer service and behind-the-scenes operational tasks. Sales Assistants must maintain a pristine store environment, uphold visual presentation standards, and perform duties assigned by the store management team. Success in this role requires a proactive and energetic approach to building relationships with customers and delivering exemplary service.

What You Will Do:

Customer Engagement and Sales

• Greet customers immediately upon entering the store with a smile and sincere non-business like greeting.

• Provide customers with current, relevant information about the product.

• Offer gift cards and capture customer information in the database for future sales opportunities.

Operational Duties

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.

• Provides quality service in fitting rooms and assists customers promptly.

• Maintains cash wrap cleanliness and attempts to add on to the sale.

Customer Service

• Sincerely thank all customers for shopping as they exit the store and invite them back.

• Provide efficient service at the cash wrap ensuring all customer needs are met.

Desired Candidate Profile

• Required Skills To Be Successful:
  
  

  • Excellent customer service skills.

  • Proficiency in using CAD packages like AutoCAD or Sketchup.

  • Strong organizational and multitasking abilities.

  • Ability to maintain a clean and organized store environment.

  
  What Qualifies You For The Role:
  
  

  • High School Degree.

  • 1-2 years of retail sales experience.

  • Ability to use computer-aided design (CAD) packages such as AutoCAD, Sketchup, Illustrator, or Photoshop to create visuals.

  • Good verbal communication skills.

  • Physical ability for some heavy lifting and standing for a minimum of 8 hours.