Role Description The Account Executive role at Shamoukh Excellence Trading Company is a part-time, hybrid position based in Sharjah, with a combination of on-site work and some work-from-home flexibility. The individual in this role manages relationships with existing clients, responds to inquiries, and ensures high levels of customer satisfaction. Daily responsibilities include preparing quotations and proposals, following up on orders, coordinating with internal teams for timely delivery, and maintaining accurate records in company systems. The Account Executive also supports business development activities by identifying potential clients, assisting with sales presentations, and contributing to pipeline tracking and reporting. The role requires effective communication with stakeholders, adherence to company policies and procedures, and proactive problem-solving to address client needs and service issues.
Qualifications Demonstrated skills in client relationship management, customer service, and account coordination, with the ability to build trust and maintain long-term partnerships. Experience in sales support, order processing, and basic business development activities, including preparing quotations, proposals, and sales documentation. Strong organizational and time-management skills, with the ability to handle multiple accounts, prioritize tasks, and meet deadlines in a part-time hybrid setting. Proficiency with office productivity tools (e.g., spreadsheets, presentations, CRM or sales tracking software) and comfort working with digital systems and communication platforms. Clear, professional communication skills in English; Arabic language skills are an advantage for interacting with local clients and partners. Ability to work independently, collaborate with cross-functional teams, and adapt to a mix of on-site and remote work in Sharjah. Previous experience in trading, wholesale, or a related commercial environment is preferred, along with a basic understanding of sales and procurement processes. Relevant diploma or bachelor’s degree in Business, Marketing, Commerce, or a related field is beneficial, though equivalent practical experience will also be considered.