• Make high-volume outbound calls to prospective and existing customers using provided leads and databases.

• Introduce and explain company products and services clearly and professionally.

• Understand customer requirements and recommend suitable products or solutions.

• Follow up regularly with potential and warm leads to maximize sales opportunities.

• Handle customer questions, concerns, and objections professionally.

• Use effective sales, negotiation, and closing techniques to convert leads into customers.

• Achieve daily, weekly, and monthly sales and revenue targets.

• Build and maintain strong professional relationships with customers.

• Maintain accurate records of calls, customer interactions, follow-ups, feedback, and sales activities in the CRM system.

• Maintain up-to-date knowledge of company products, services, offers, and sales processes.

• Coordinate with the sales team and management to improve lead conversion and sales performance.

• Maintain professional telephone etiquette and deliver a positive customer experience.

• Participate in sales campaigns, promotions, and other activities assigned by management.

Desired Candidate Profile

Desired Candidate Profile

• 1–3 years of experience in telesales, telemarketing, inside sales, or a similar customer-facing sales role.

• Excellent verbal communication and interpersonal skills.

• Confident and professional telephone manner.

• Strong persuasion, negotiation, objection-handling, and closing skills.

• Target-driven, self-motivated, energetic, and results-oriented.

• Comfortable making a high volume of outbound calls and handling customer interactions.

• Strong follow-up and lead-conversion skills.

• Ability to handle rejection and work effectively under pressure.

• Good listening and customer-handling skills.

• Basic knowledge of CRM systems, MS Office, and computer applications.

• Fluency in English is required; Hindi and/or Urdu will be an advantage.

• Previous experience in telecom, real estate, insurance, banking, financial services, or e-commerce will be an advantage.