Follow up with students/customers regarding pending and overdue payments.
Contact clients through phone calls, WhatsApp, and other communication channels.
Explain outstanding balances and payment deadlines clearly.
Negotiate suitable payment arrangements when required.
Maintain accurate records of collection activities and payment commitments.
Achieve monthly collection and recovery targets.
Coordinate with the accounts and admissions teams regarding payment status.
Handle payment-related queries professionally.
Prepare regular reports on pending and recovered payments.
Desired Candidate Profile
Previous experience in debt collection, payment recovery, telesales, or customer follow-up is preferred.
Excellent communication and negotiation skills.
Strong persuasion and follow-up abilities.
Target-driven and confident personality.
Good English communication skills.
Training/education industry experience is an advantage.
Candidates currently in the UAE are preferred.
Immediate joiners are preferred.
Benefits
Salary: AED 3,000 + Incentives
Performance-based incentives
Professional working environment
Career growth opportunities
Location: Sharjah