Job description

Cassandane Real Estate is looking for a reliable, professional and well-organised Receptionist & Office Assistant to manage the daily operation of our office in Dubai Hills. This is a hands-on hybrid position combining reception, office administration, client hospitality and daily cleaning of the office.

Key Responsibilities:

• Open and prepare the office each morning
• Welcome clients and visitors in a warm and professional manner
• Prepare and serve coffee, water and refreshments to clients
• Answer telephone calls, WhatsApp messages, emails and general inquiries
• Record client details and inquiries accurately
• Schedule meetings, appointments and property viewings
• Maintain the office calendar and assist with follow-ups
• Assist with filing, scanning, correspondence, receipts, invoices and general administrative tasks
• Maintain organised physical and digital files
• Assist with property listings and real-estate administration as required
• Monitor office supplies and arrange replenishment when required

Office Cleaning & Maintenance:

• The position includes full responsibility for the daily cleaning and upkeep of the entire office, including:
• Sweeping, vacuuming and mopping floors
• Cleaning the office toilet
• Cleaning and maintaining the pantry
• Cleaning desks, tables, reception areas and surfaces
• Emptying bins and replacing liners
• Keeping glass, mirrors and client areas clean and presentable
• Washing cups, glasses and pantry items
• Ensuring the office is fully cleaned before opening and left tidy at the end of each day

Requirements:

• Excellent spoken English
• Professional, friendly and presentable
• Reliable, punctual and trustworthy
• Strong organisational skills and attention to detail
• Comfortable using email, WhatsApp and basic Microsoft Office
• Good customer-service skills
• Willing and comfortable performing both administrative duties and full office cleaning
• Previous experience in reception, administration, hospitality or office support preferred
• UAE experience is an advantage
• Real-estate experience is an advantage but not required

What We Offer:

• UAE employment visa
• Medical insurance
• Professional working environment in Dubai Hills
• Customer service and client-facing communication
• Professional telephone and WhatsApp communication
• Microsoft Office (Word, Excel, Outlook)
• Administrative support and office management
• Calendar and appointment scheduling
• Filing, scanning and document management
• Office cleaning and maintenance
• Attention to detail and organisational skills
• Fluent English (spoken and written)

Skills

• Excellent spoken English
• Professional, friendly and presentable
• Reliable, punctual and trustworthy
• Strong organisational skills and attention to detail
• Comfortable using email, WhatsApp and basic Microsoft Office
• Good customer-service skills
• Willing and comfortable performing both administrative duties and full office cleaning
• Previous experience in reception, administration, hospitality or office support preferred
• UAE experience is an advantage
• Real-estate experience is an advantage but not required