Job description

The incumbent in this position is responsible for managing the Housekeeping Department in order to ensure the highest standards of upkeep, hygiene and cleanliness of the Hotel, including all Guest rooms, public areas, food & beverage outlets, banquet facilities and back of the house. Closely monitors all processes related to ensuring that the housekeeping services provided to the guest are timely and defect free.

• Lead the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectives.
• Inspect all areas and take corrective measures in order to meet Kempinski Standards in terms of cleanliness, maintenance and supply.
• Select, train, develop, schedule and manage the performance of direct and indirect subordinates to ensure the efficient running of housekeeping operations.
• Manage linen inventory and guest supplies and the ordering of supplies as necessary to meet quality standards and hotel business needs.
• Prepare the annual budget and manning guide and manage the housekeeping department within budgetary guidelines.
• Coordinate and review contracts, including plant rental, window cleaning, night cleaning, pest management, room cleaning, and flowers and decoration contracts, and ensure compliance by both parties.