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Customer Service Representative

UAE - Dubai United Arab Emirates
Salary: $500 - $1,000
Employment: Full Time
  • Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Interact with the senior management to understand updated organizational policies and new products.
  • Troubleshoot and resolve product issues and concerns.

Skills

  • Proven customer support experience.
  • Familiarity with CRM systems and practices.
  • Proficient in answering phone calls with professional etiquette and a friendly tone.
  • Excellent communication and presentation skills.
  • Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
  • Fluent in operating the latest computer software and online tools.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt