• Deal with the organization's telephonic conversations with utmost diligence and punctuality.
• Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
• Explain all the essential details of the organization's products and services to captivate the customer's attention.
• Take the initiative to build fruitful connections through fluent and engaging communication.
• Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
• Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.

Skills

• Prior exposure to working in a call center or customer service support profile.
• Adept in handling different functions of the telephone along with fluent spoken skills.
• Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
• Proficient in using modern communication tools and software for facilitating formal routine processes.
• Smart communicator with the potential to elaborate practical advantages of the company's products.
• Portraying a positive outlook towards suggestions from the management related to required improvements.