We are seeking a Retail Banking Executive to join our team in Abu Dhabi, UAE. The ideal candidate will have a minimum of 1 year of experience in retail banking and possess strong customer service and sales skills. As a Retail Banking Executive, you will be responsible for providing exceptional customer service to clients, promoting banking products and services, and achieving sales targets.

Responsibilities:

1. Build and maintain relationships with customers, ensuring customer satisfaction and loyalty
2. Identify customer needs and recommend suitable banking products and services
3. Process and manage customer transactions, including account openings, loan applications, and credit card requests
4. Promote and cross-sell banking products and services to new and existing customers
5. Achieve individual sales targets and contribute to the overall team sales goals
6. Stay updated on banking products, services, and industry trends
7. Resolve customer complaints and inquiries in a timely and efficient manner
8. Ensure compliance with banking regulations and policies
9. Collaborate with other departments to provide a seamless customer experience
10. Participate in sales and product training programs

Preferred Candidate:

1. Prior experience in retail banking or a related field
2. Excellent communication and interpersonal skills
3. Strong customer service and sales skills
4. Ability to work in a fast-paced and target-driven environment
5. High level of integrity and professionalism
6. Good knowledge of banking products and services
7. Attention to detail and accuracy in handling customer transactions
8. Ability to multitask and prioritize tasks effectively
9. Flexibility to work evenings and weekends as required
10. Proficiency in MS Office and banking software

Skills

• Customer service
• Sales
• Relationship management
• Product knowledge
• Attention to detail