1.Sales and Business Development:
- Identify and pursue new sales opportunities within the heavy equipment sector.
- Develop and implement sales strategies to achieve sales targets and increase market share.
- Prepare and deliver technical presentations explaining products or services to prospective clients.
2. Customer Relationship Management:
- Build and maintain long-term relationships with new and existing customers.
- Understand customer needs and provide tailored solutions to meet their requirements.
- Provide post-sales support and ensure customer satisfaction.
3. Technical Expertise:
- Stay updated with the latest developments in heavy equipment technology and industry trends.
- Advise customers on the proper use and maintenance of heavy equipment.
- Troubleshoot and resolve customer issues related to equipment performance.
4. Market Analysis:
- Conduct market research to identify potential clients and understand the competitive landscape.
- Monitor market trends and competitor activities to adjust sales strategies accordingly.
5. Collaboration and Coordination:
- Work closely with the sales team, technical support, and other departments to ensure a seamless customer experience.
- Coordinate with suppliers and manufacturers to stay informed about new products and innovations.
6. Reporting and Documentation:
- Maintain accurate records of sales activities, customer interactions, and sales progress.
- Prepare regular sales reports and forecasts for management review.
Skills
- Collaboration and Adaptability: Skilled in working collaboratively with cross-functional teams, including sales, marketing, and development, to refine product strategies and enhance customer experiences based on market feedback.
- Adept at analyzing client requirements, devising innovative solutions, and aligning them with product capabilities to effectively address client challenges.
- Skilled in evaluating customer needs, crafting inventive problem resolutions, and aligning them with product functionalities to provide impactful solutions.
- Demonstrated ability to thrive within cross-functional teams, collaborating effectively with sales, marketing, and development counterparts to enhance product strategies and enrich customer journeys.
- Adept communicator with a talent for presenting compelling narratives through engaging presentations, persuasive demonstrations, and convincing technical proposals.
- Accomplished at fostering enduring customer relationships through active listening, empathetic interpretation, and precision tailoring of solutions to meet distinct client aspirations.
- Proven track record of establishing strong customer rapport through active listening, empathetic understanding, and precise customization of solutions to suit individual client ambitions.