What you will do
Drive Sales & Profitability:
- Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion
- Creates and executes strategies to maximize store sales and control expenses
Operational Effectiveness:
- Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)
- Executes and complies with all company policies and store procedures
People Development / HR:
- Supports recruiting, hiring, developing and retaining high quality associates to fill store profile and succession planning.
- Leads by example, trains, develops and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
- Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets
Customer Experience / Sales:
- Ensures an excellent level of customer service is a priority at all times by executing and achieving Customer Experience consistently through regular assessment, coaching and follow-up with team
- Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions
- Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom
Skills
Required skills to be successful
- Good command of business English (written and verbal)
- Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills
- Strong level of numeracy & literacy
What equips you for the role
- High school education or equivalent preferred
- 1-2 years Assistant Store Manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals