What you will do:
- Steer both short-term and long-term strategies for residential community engagement.
- Construct a diverse calendar of community activations and events tailored to tenant demographics and interests, and plan and execute these events, utilizing amenities efficiently while adhering to budget constraints.
- Seek new partnerships and offers that benefit the community from selected third parties.
- Onboard and induct new tenants into the community and plan and execute regular, effective community communication using all available channels.
- Lead and oversee front desk and concierge operations to maintain high customer service levels, and work closely with the Community Manager and Marketing department to promote the property effectively.
- Assist the Property Manager in the general day-to-day running of the property when required.
Skills
Required skills to be successful:
Job-Specific Skills:
- Excellent written and verbal English skills.
- Proven experience in managing events and activations.
- Strong customer relations and people skills with the ability to develop relationships.
- Effective problem-solving and decision-making ability.
- Ability to work under pressure and manage multiple tasks.
- Competence in handling complaints.
- Flexibility to adapt to a varied work schedule, including regular business hours and event demands.
- Computer literacy in Word, Excel, and PowerPoint.
Behavioural Competencies :
Effective Communication.
Engaging and friendly character.
Professionalism.
Leadership.
What Equips you for the role:
Minimum Qualifications and Knowledge:
College graduation or higher.
Minimum Experience:
Minimum two years’ experience in event and people management
Minimum two years GCC experience
Experience in hospitality or residential community operations is preferred