Roles & Responsibilities 

• Develop and deliver customer care training programs and materials for employees on various topics related to their roles and responsibilities within the company.
• Conduct engaging and interactive training sessions using a variety of delivery methods, such as in-person workshops, webinars, and virtual training sessions.
• Customize training content to meet the specific needs and objectives of different departments and teams within the organization.
• Evaluate training effectiveness and make recommendations for improvements based on feedback and assessment data
• Collaborate with subject matter experts and stakeholders to ensure training programs align with company goals and objectives

Preference

• Arabic Speakers
• Immediate Joiners

Skills

Qualifications:

• Bachelor's degree in a related field or equivalent work experience
• Proven experience as a trainer or training facilitator, preferably in a corporate setting.
• Strong communication and presentation skills with the ability to engage and motivate participants.
• Knowledge of adult learning principles and instructional design best practices.
• Proficiency in Microsoft Office and other training software tools

Benefits: 

• Visa 
• Medical Insurance