• You will proactively engage with clients to identify opportunities for upselling and cross-selling our products and services, effectively driving revenue growth while maximizing client benefits.
• Analyzing market trends and rival undertakings, furnishing strategic insights to clients, aiding them in making informed choices and staying competitive in their respective sectors.
• Collaborating intimately with internal departments to act as a liaison between clients and our company, ensuring smooth communication and swift resolution of any queries brought up by clients.
• Identifying potential avenues for upselling and cross-selling our comprehensive suite of products and services to clients, ultimately amplifying revenue while optimizing client perks.
• Coordinating extensively with internal units to act as a link between clients and our entity, assuring uninterrupted communication and rapid resolution of any issues raised by clients.
• Crafting and delivering scheduled reports to both clients and upper management, exhibiting the value our products/services bring to their undertakings and emphasizing potentials for extended collaboration.

Skills

• Exceptional Interpersonal Skills: As a Relationship Manager, adept at cultivating and maintaining strong professional relationships with clients, stakeholders, and team members, effectively fostering trust and rapport.
• Skilled in navigating negotiations with finesse, consistently achieving win-win outcomes, whether in terms of contract agreements or addressing client concerns.
• Skilled at establishing and maintaining meaningful connections with clients, team members, and stakeholders, laying the foundation for lasting partnerships.
• Adept in the art of developing and sustaining robust interpersonal relationships with diverse groups, ensuring a harmonious and collaborative work environment.
• Demonstrated ability to excel in negotiations, consistently procuring outcomes that satisfy all parties, whether in negotiating contract nuances or handling client matters.
• Experienced negotiator, adept at orchestrating discussions that culminate in mutually favorable conclusions, whether in refining contract specifics or tending to client inquiries.