Company Description

Holiday Homes

Role Description

This is a full-time on-site role as an Administrative Assistant at DuStay located in Dubai, United Arab Emirates. The Administrative Assistant will be responsible for providing administrative support. The role requires excellent organizational, communication, and problem-solving skills.

Responsibilities:

• Assist with day-to-day administrative tasks, including filling, data entry, and record keeping

• Property description, property information, booking process monitoring

• Guest inquiries

• Guest relations

• Ensure seamless booking experience for our clients

• Conduct price evaluation in the market placing competitive prices

• Collaboration with the team to optimize operations and enhance customer experience

• Collaborating with Partner and Owners

Key role:

- Monitor booking systems to prevent overlaps and ensure efficient booking processes

- Conduct price evaluations in the market to stay competitive and maximize revenue.

- Stay updated on market trends, customer preferences, and industry developments.

- Collaborate with the team to optimize operations and enhance customer experience.

- Handle client bookings, inquiries, and complains in a professional manner.

- Work closely with property owners to coordinate bookings and resolve issues

Skills

• Proven experience as an Administrative Assistant in Real Estate industry
• A very good knowledge of systems and procedures
• Strong understanding of RERA rules and regulations
• Proficiency in MS Office and database management
• Strong organizational skills with ability to multitask
• Excellent time management skills
• Ability to prioritize and attention to details
• Excellent in problem-solving
• Excellent written and verbal communication skills
• Excellent interpersonal skills
• High school degree and additional qualifications as an Administrative Assistant