Customer Relations Executive

  • Maintaining and developing relationships with existing customers via meetings, telephone calls and emails;
  • Present reports of potential prospects to the management for aiding critical business decisions.
  • Focus on customer retention by lowering churn rate, amplifying sales through trending techniques, thereby adhering to the company's sales targets.
  • Study existing and potential sales prospects through periodic maintenance of meticulously crafted reports and datasheets.
  • Boost company reputation by approaching existing and potential prospects in-person and on a remote basis.
  • Leveraging different promotional modes like traditional marketing, social media, email marketing, etc., to advertise the company's products.

Skills

  • Knowledge of modern techniques and their implementation to boost sales activities.
  • Excellent written and verbal communication skills.
  • Excellent command of soft skills and a deep understanding of sales values and principles.
  • Performance-driven and capable of achieving targets under pressure.
  • Excellent phone and presentation skills.
  • Demonstrated ability to forge long-lasting work relationships by leveraging information, tactics, and excellent communication.
Post date: 16 July 2024
Publisher: Bayt
Post date: 16 July 2024
Publisher: Bayt