Call Agent

lxbfYeaa - UAE - Dubai United Arab Emirates
Employment: Full Time
  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • Explain all the essential details of the organization's products and services to captivate the customer's attention.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Skills

  • Previous experience in a customer support role.
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • Showing high efficiency along with handling several tasks in the daily routine.
  • Good computer skills.
  • Polished convincing and negotiations skills.
  • Flexibility and openness to innovation and improvement.
Apply on the Job Website
Post date: 31 July 2024
Publisher: Bayt
Post date: 31 July 2024
Publisher: Bayt