Job Description:

• Stay up-to-date with company policies, procedures, and promotions to ensure consistent communication with customers.
• Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.
• Maintain a comprehensive understanding of our product range to provide knowledgeable and accurate information to customers.
• Identify opportunities to improve customer satisfaction and provide feedback to management.
• Stay up-to-date with company policies, procedures, and promotions to ensure consistent communication with customers

Skills

Position Title:                  Customer Coordinator – Emiratization

Employment Type:        Full Time

Salary:                                 up to 10K AED all-inclusive depending on experience and qualifications plus transportation

Job Location:                   Dubai, UAE

About the Client:

One of the leading perfume business in Dubai

Qualifications:

• Open to Emirati Nationals
• 35 years old and below
• At least 1 year experience as a customer support/coordination.
• At least High School Diploma or equivalent, Bachelor’s Degree is a plus.
• Family book is required
• Must be proficient in Microsoft, CRM, PDF, Powerpoint, Email etc.