IT Help Desk

  • Adhere to service management process & service level agreement .
  • Offering support to install, update, modify, or fix required hardware issues.
  • Conducting routine maintenance and repairs of IT hardware to deliver fully-functioning equipment.
  • Helping clients and consumers in evaluating the extent of a specific problem to offer useful solutions.

Skills

  • Capable of installing, upgrading, troubleshooting, and repairing (at the component level) any of the personal computers in the assets inventory.
  • Possessing knowledge of remote installation, troubleshooting, and repair work of computers and relevant components.
  • Adept in fault-finding and offering solutions to mobile software on iOS, Windows, and Android platforms.
  • Remarkable command on the installation of computer OS and handling client software on the network.
Post date: 29 August 2024
Publisher: Bayt
Post date: 29 August 2024
Publisher: Bayt